The Flap of the Printed Envelope Sticks

Perform one of the following solutions according to the cause.

<Cause 1> The envelope is inappropriate.

Solution
Replace the envelope with that which can be used with this printer.

<Cause 2> Depending on the type of the envelopes or the operating environment (especially in a high-humidity environment), the flaps may stick to the body of the envelopes.

Solution
Perform the following procedure in the Printer Status Window.
1.
Display the Printer Status Window.
2.
From the [Options] menu, select [Device Settings] → [Paper Source Settings].
3.
Select the [Perform Envelope Cling Prevention When Printing] check box.
0F40-09W