Paper Creases

Perform one of the following solutions according to the cause.

<Cause 1> The paper is not loaded properly.

Solution
Load the paper properly.
"Loading Paper"

<Cause 2> Damp paper is used.

Solution
Replace the paper with new paper in an unopened package.
"Precautions for Paper"

<Cause 3> Appropriate paper is not being used.

Solution
Replace the paper with that which can be used with this printer.
"Usable Paper"

<Cause 4> There is a foreign object inside the printer.

Solution
Remove the foreign object inside the printer.

<Cause 5> When 60 to 74 g/m² paper is printed, depending on the operating environment (especially in a high-humidity environment), the paper may be creased.

Solution 1
Perform the following procedure in the printer driver.
1.
Display the [Paper Source] sheet.
2.
Set [Paper Type] to [Thin 2].
If you change the settings, the toner may not fix onto paper well, and the printing may come out faint.
Solution 2
Perform the following procedure in the Printer Status Window.
1.
Display the Printer Status Window.
"Printer Status Window"
2.
From the [Options] menu, select [Device Settings] → [Assisting Print Settings].
3.
Select the [Perform Curl Correction for Output Paper] check box.
[Perform Curl Correction for Output Paper] is enabled only when [Paper Type] in the [Paper Source] sheet in the printer driver is set to [Thin 1].

<Cause 6> When printing envelopes, the envelopes may crease depending on the type of the envelopes or the operating environment (especially in a high-humidity environment).

Solution
Perform the following procedure in the Printer Status Window.
1.
Display the Printer Status Window.
"Printer Status Window"
2.
From the [Options] menu, select [Device Settings] → [Assisting Print Settings].
3.
Select the [Perform Envelope Wrinkle Reduction When Printing] check box.
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