The Flap of the Printed Envelope Sticks
Perform one of the following solutions according to the cause.
<Cause 1> The envelope is inappropriate.
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Solution
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Replace the envelope with that which can be used with this printer.
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<Cause 2> Depending on the type of the envelopes or the operating environment (especially in a high-humidity environment), the flaps may stick to the body of the envelopes.
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Solution
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Perform the following procedure in the Printer Status Window.
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1.
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Display the Printer Status Window.
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2.
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From the [Options] menu, select [Device Settings] → [Paper Source Settings].
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3.
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Select the [Perform Envelope Cling Prevention When Printing] check box.
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