When removing the jammed paper, do not turn OFF the machineTurning OFF the machine deletes the data that is being printed. Be especially careful when receiving fax documents. If paper tearsRemove all the paper fragments to prevent them from becoming jammed. If paper jams repeatedlyTap the paper stack on a flat surface to even the edges of the paper before loading it into the machine. Check that the paper is appropriate for the machine. Check that no jammed paper fragments remain in the machine. Do not forcibly remove the jammed document or paper from the machineForcibly removing the paper may damage parts. If you are not able to remove the paper, contact your local authorized Canon dealer. |
Depending on the machine, the number of paper drawers differs. |
1 | Open the feeder cover. | ||
2 | Lift the lever. | ||
3 | Gently pull out the document. |
1 | Open the inner cover of the feeder. | ||
2 | Gently pull out the document. | ||
3 | Close the inner cover of the feeder. |
1 | Return the lever to its original position. | ||
2 | Close the feeder cover. |
1 | Open the feeder. | ||
2 | Gently pull out the document. | ||
3 | Close the feeder. |
1 | Lift the duplexing unit. | ||
2 | Gently pull out the paper. | ||
3 | Return the duplexing unit to its original position. |
1 | Hold the fixing assembly by the parts indicated in blue. | ||
2 | Remove the fixing assembly by pulling it out horizontally. |
1 | Place the fixing assembly on a flat surface. | ||
2 | Gently pull out the paper from the fixing assembly. |
1 | Hold the fixing assembly by the parts indicated in blue. | ||
2 | Align the fixing assembly with the frame and gently slide the fixing assembly back into place horizontally. |
1 | Open the right cover of the paper drawer. | ||
2 | Gently pull out the paper inside the right cover of the paper drawer. | ||
3 | Close the right cover of the paper drawer. |
1 | Pull out the paper drawer (2, 3, or 4). | ||
2 | Gently pull out the paper from the paper drawer. Paper may be jammed in a location other than the paper drawer displayed on the display. Pull out each drawer and check whether there is any jammed paper. |