Toner Stain or Toner Peeling Occurs

Perform one of the following solutions according to the cause.

<Cause 1> The setting for [Paper Type] is not specified properly.

Solution
Specify [Paper Type] properly.
"Configuring the Printer Driver and Printing"

<Cause 2> Appropriate paper is not being used.

Solution
Replace the paper with that which can be used with this printer.
"Usable Paper"

<Cause 3> Toner may not fix onto paper completely depending on the paper type.

Solution
Perform the following procedure in the printer driver.
1.
Display the [Paper Source] tab.
2.
Set [Paper Type] to one of the following settings.
Currently Selected Setting
Setting to be Selected
[Plain L]
[Plain]
[Plain]
[Heavy 1]
[Heavy 1]
[Heavy 2]
If you specify [Heavy 1] or [Heavy 2], the printing speed drops.

<Cause 4> A problem is occurring inside the printer.

Solution
If <Ennn-nnnn> appears in the display, follow the procedure in "The Message Indicator Is On" to solve the problem.
0987-0KS