Problem
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The file does not exist on the specified path or the file path is incorrect.
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Action
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Specify the file path correctly.
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Problem
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Either the content of the file is not correct or information is missing.
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Action
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This license file cannot be installed. Contact the application developer.
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Problem
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The specified license file does not correspond to the application, so they cannot be installed.
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Action
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Specify the license file that corresponds to the application.
Check to make sure that the manifest file listed inside the license file is correct. |
Problem
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The license file cannot be installed because the number of license file ID information logs contained in the license file exceeds the number that can be saved.
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Action
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Contact your local authorized Canon dealer or sales representatives.
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Problem
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According to the specifications, a license file which is already installed cannot be installed again. The specified license file has already been installed.
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Action
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Since the specified license file cannot be installed, specify another file.
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Problem
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License files contain lists of printers in which they can be installed. The specified license file cannot be installed in this printer.
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Action
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Specify a license file that can be installed in this printer.
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Problem
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The [Cancel] button was pressed when the installation operation could not be cancelled.
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Action
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Disable the license file, download it from the [License Management] page, and then uninstall it.
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Problem
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Either it is installed in another application outside of SMS, or the license file cannot be installed because the firmware has been updated.
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Action
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Wait until the processing stops before installing the license file.
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Problem
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You cannot disable a license if the corresponding application is still running.
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Action
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Stop the application that corresponds to the license before disabling the license.
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Problem
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An error has occurred for some reason. See <Error Details> for details.
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Action
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If the solutions given in <Error Details> are unclear, contact the application developer.
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