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Problem
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The file does not exist on the specified path or the file path is incorrect.
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Action
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Specify the file path correctly.
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Problem 1
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The content of the file is not correct. (A file other than a license file was specified.)
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Action
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Check to make sure that the specified file is a license file.
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Problem 2
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Information is missing from the file.
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Action
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Check the content of the file.
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Problem
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The specified file is not a switch license file for deleting license file ID logs.
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Action
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Try specifying the file path for the switch license for deleting license file ID logs.
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Problem
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Information about license files that have already been installed in this printer cannot be displayed.
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Action
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Specify another license file.
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Problem
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Either it is installed in another application outside of SMS, or the license file information cannot be displayed because the firmware has been updated.
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Action
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Wait until the processing stops before displaying the license information.
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Problem
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The text string entered as the current password is different from the current password.
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Action
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Enter the correct password.
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Problem
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The new password has under 8 characters or more than 33 characters. Illegal characters that cannot be used in passwords have been used.
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Action
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Enter a new password of between 8 and 32 alphanumeric characters (a to z, A to Z, and 0 to 9).
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Problem
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The password cannot be changed because the new password and the confirmation password do not match.
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Action
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Enter a new password and the same text string as the confirmation password.
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Problem
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An error has occurred for some reason. See <Error Details> for details.
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Action
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If the solutions given in <Error Details> are unclear, contact your local authorized Canon dealer or sales representatives.
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