Audit Log Management

This function enables you to collect/manage the logs stored in the machine with the Remote UI. The administrator can check the collected logs to survey how the machine is being used.

Types of Logs

This function can manage the following logs:

User Authentication Log

This log contains information related to the authentication status of user authentication, and the registering/changing/deleting of user information.

User Authentication Success/Failure Log

Log for the registering/changing of user information managed by User Authentication

Log for Role Management (adding/setting/deleting) by ACCESS MANAGEMENT SYSTEM

Job Log

This log contains information related to the completion of copy/fax/scan/send/print jobs.

Mail Box Document Operation Log

This log contains information related to the operations performed on data in the Mail Box, the Memory RX Inbox, and the Confidential Fax Inbox.

Mail Box Authentication Log

This log contains information related to the authentication status of the Mail Box, the Memory RX Inbox, and the Confidential Fax Inbox.

Mail Box Backup Log

This log contains information related to the backup of the data in the Mail Box, the Memory RX Inbox, and the Confidential Fax Inbox.

Advanced Space Operation Log

This log contains information related to the operations performed on file to the Advanced Space, the Network (Advanced Space of other machines), and the Memory Media.

Network Connection Log

This log contains information regarded to IPSec communication failures.

Machine Management Log

This log contains information related to the starting/shutting down of the machine and the following management operations:

When

(Settings/Registration) is pressed to change the machine settings

When the Device Information Delivery Settings mode is used to change the machine settings

When the time of the machine is set/changed

Export/Import All Log

This log contains information related to importing/exporting the settings with Export/Import All. (See "Import/Export Function.")

MEAP Application Management Log

This log contains information related to the installing/starting/stopping of the MEAP application and the license operation.

Registering/Updating the Software Log

This log contains information related to the manual/delivered installation of MEAP application and system options, manual/delivered update of the firmware, and the settings for the firmware delivery.

Log for Audit Log Management

This log contains information related to the exporting/deleting of logs with this function.

Managing Logs

You can use the Remote UI to manage the logs collected from the machine.

Starting/Stopping Log Collection

Checking the Number of Saved Logs and the Date/Time They Were Collected/Saved

Exporting Collected Logs

Deleting Collected Logs

When an Error is Displayed

IMPORTANT
Please note that Canon will not be held responsible for any damages caused by the use of Audit Log Management or the inability to use Audit Log Management. The maximum number of logs that can be managed with this function is 40,000, regardless of the type of log. When this maximum number is reached, the oldest logs are erased and overwritten with the new logs. If Sleep Mode Energy Use is set to [High], logs are not collected when the machine enters the Sleep mode. The logs described in this section may be collected multiple times by the machine's system processes during user operations. This operation can only be performed by a user with the required privileges. For more information, see "Setting Administrators."

IMPORTANT

Please note that Canon will not be held responsible for any damages caused by the use of Audit Log Management or the inability to use Audit Log Management.

The maximum number of logs that can be managed with this function is 40,000, regardless of the type of log. When this maximum number is reached, the oldest logs are erased and overwritten with the new logs.

If Sleep Mode Energy Use is set to [High], logs are not collected when the machine enters the Sleep mode.

The logs described in this section may be collected multiple times by the machine's system processes during user operations.

This operation can only be performed by a user with the required privileges. For more information, see "Setting Administrators."

NOTE
The collected logs and exported logs include items for the Date and Time, User Name, Operation Type, and Result (OK/NG). Job logs also include items related to the job type. To generate a Network Connection Log, Mail Box Authentication Log, Mail Box Document Operation Log, Machine Management Log, select [Save Audit Log] for [Save Audit Log] in [Device Management] in [Management Settings] (Settings/Registration) → click [OK].

NOTE

The collected logs and exported logs include items for the Date and Time, User Name, Operation Type, and Result (OK/NG). Job logs also include items related to the job type.

To generate a Network Connection Log, Mail Box Authentication Log, Mail Box Document Operation Log, Machine Management Log, select [Save Audit Log] for [Save Audit Log] in [Device Management] in [Management Settings] (Settings/Registration) → click [OK].

Starting/Stopping Log Collection

You can start or stop log collection. The collected logs are saved as a single audit log file.

Click [Settings/Registration] → [Device Management] → [Export/Clear Audit Log] → [Start] for <Audit Log Collection>.

NOTE
The saved logs may not be displayed in the order that they are collected. Log collection is stopped by default. If you start or stop log collection, this setting is retained until it is changed. The setting does not change when the machine is restarted. If you stop log collection while logs are being collected, the logs for the period that log collection was stopped are not collected when log collection is next started.

NOTE

The saved logs may not be displayed in the order that they are collected.

Log collection is stopped by default.

If you start or stop log collection, this setting is retained until it is changed. The setting does not change when the machine is restarted.

If you stop log collection while logs are being collected, the logs for the period that log collection was stopped are not collected when log collection is next started.

Checking the Number of Saved Logs and the Date/Time They Were Collected/Saved

You can check the number of logs collected from the machine that are saved, and the date/time that they were collected/saved.

Click [Settings/Registration] → [Device Management] → [Export/Clear Audit Log] → [Audit Log Information].

Current Number of Saved Logs:	Displays the number of logs that are currently saved.
Logs Last Collected On:	Displays the date/time that a log was last collected from the machine.
Logs Last Saved On:	Displays the date/time that a log collected from the machine was last saved.

Exporting Collected Logs

You can save the various logs collected from the machine all together to a computer in the CSV format.

The log type numbers indicated in the logs to be exported correspond to the following log types:

4098	User Authentication Log
1001/8193	Job Log
8197	Mail Box Document Operation Log
8199	Mail Box Authentication Log
8202	Export/Import All Log
8203	Mail Box Backup Log
8200	Network Connection Log
8198	Machine Management Log
3001	Log for Audit Log Management
8196	Advanced Space Save Log
3101	MEAP Application Management Log
3101/8206	Registering/Updating the Software Log

Click [Settings/Registration] → [Device Management] → [Export/Clear Audit Log].

Click [Export] for <Export Audit Logs>.

To automatically delete the logs after they are exported, select [Delete logs from device after export].

IMPORTANT
If you select [Delete logs from device after export], make sure to select [Store] after clicking [Export]. If you select [Cancel], the logs will be deleted without being saved.

Follow the instructions on the screen to specify the location where you want to save the file.

NOTE
To export the various logs collected from the machine, use SSL or IPSec. To use SSL, set [Use SSL] to 'On' in [Remote UI] in [Management Settings] (Settings/Registration). If you want to use IPSec, see "IPSec Settings." Log collection is stopped while the export process is being performed. If the display language setting of the machine is different from when the logs were collected, the file may contain garbled characters when the logs are exported.

NOTE

To export the various logs collected from the machine, use SSL or IPSec. To use SSL, set [Use SSL] to 'On' in [Remote UI] in [Management Settings] (Settings/Registration). If you want to use IPSec, see "IPSec Settings."

Log collection is stopped while the export process is being performed.

If the display language setting of the machine is different from when the logs were collected, the file may contain garbled characters when the logs are exported.

Deleting Collected Logs

You can delete all the logs collected from the machine.

Click [Settings/Registration] → [Device Management] → [Export/Clear Audit Log].

Click [Delete] for <Delete Audit Logs>.

Click [OK].

When an Error is Displayed

If the audit log collection function is enabled and an error occurs in the hard disk, the message <Could not retrieve audit log due to an error.> is displayed on the touch panel display.
If this happens and you access [Export/Clear Audit Log] from the Remote UI, the message <Management area of audit logs may have been corrupted because an error occurred. The system will be initialized.> is displayed.

Click [Initialize] to perform initialization.

IMPORTANT
If initialization is performed, log collection is stopped and all the logs that have been collected are deleted. To continue collecting logs, start log collection again.