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Cause
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The application does not exist in the specified path, or the file path is incorrect.
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Remedy
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Specify the file path correctly.
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Cause
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The license file does not exist in the specified path, or the file path is incorrect.
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Remedy
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Specify the file path correctly.
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Cause
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A manifest does not exist for the file specified as the application.
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Remedy
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This application cannot be installed. Contact the developer of the application.
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Cause
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The contents of the file specified as an application file are incorrect, or information is missing.
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Remedy
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This application cannot be installed. Check the file. If there are no problems, contact your local authorized Canon dealer.
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Cause
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The contents of the file specified as a license file are incorrect, or information is missing.
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Remedy
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This license file cannot be installed. Check the file. If there are no problems, contact your local authorized Canon dealer.
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Cause
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The application cannot be installed because required information is not included in the application.
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Remedy
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Check the file. If there are no problems, contact your local authorized Canon dealer to see if there is any <Missing information>.
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Cause1
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<Inaccurate information> in the application cannot be recognized as correct information.
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Remedy
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Contact your local authorized Canon dealer.
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Cause2
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If the <Inaccurate information> is the MEAP Specifications, the MEAP specifications of the application and of the machine do not match.
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Remedy
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Contact your local authorized Canon dealer.
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Cause1
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A valid code signature cannot be confirmed in the application.
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Remedy
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Perform the correct code signing for the application.
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Cause2
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The file may have been modified.
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Remedy
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Contact the developer of the application.
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Cause
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The application cannot be installed because the specified license file does not correspond to the specified application.
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Remedy
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Specify a license file which corresponds to the application.
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Cause
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You can install up to 19 applications. You are trying to install more applications than this number.
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Remedy
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You can install the new application by first uninstalling other applications (apart from system applications).
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Cause
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The license file cannot be installed because the license file ID information log will exceed the maximum number of entries.
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Remedy
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Perform the installation again after erasing events in the license file ID log on the [License File Log] page.
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Cause
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A license file which is already installed cannot be installed again. The specified license file has already been installed.
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Remedy
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The specified license file cannot be installed. Specify another license file.
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Cause
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You cannot install the application unless you specify a corresponding license file with the application.
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Remedy
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When specifying an application to install, also specify a corresponding license file.
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Cause
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The specified file is a system application. You cannot install it from this [Install] page.
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Remedy
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Install the application from the [Enhanced Sys. App] page.
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Cause
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An application and license file were specified, but the specified application does not require a license file.
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Remedy
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Install the application without specifying a license file.
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Cause
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In the license file, there is serial number information of machines in which the license file can be installed. The application you have specified cannot be installed, because your machine's serial number is not found in the serial number information in this license file.
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Remedy
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Specify a license file whose serial number information includes the serial number of your machine.
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Cause
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The application can only be installed in certain machine models. It cannot be installed in this machine.
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Remedy
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Specify an application which supports the machine.
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Cause
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The application cannot be installed because the display area of an applet included in the application exceeds the area that can be displayed on the panel of the machine.
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Remedy
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Install an application that includes only applets that fit within the maximum display area of the machine.
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Cause
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The specified file is a file for updating an application which is already installed. It is necessary to stop the application which is to be updated before updating.
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Remedy
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Stop the application that you want to update, and then perform the update again.
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Cause
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You have tried to upgrade an application which is already installed using a version of the same application with different license requirements.
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Remedy
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Try upgrading after uninstalling the application you are trying to upgrade.
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Cause
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The application cannot be installed because there is not enough space left on the memory.
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Remedy
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Uninstall unnecessary applications to free up memory.
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Cause
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The cancel button was pressed when the installation could not be cancelled. Installation has successfully been completed.
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Remedy
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Disable the license file and download it from the [License Management] page.
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Cause
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If the <Inaccurate information> is the MEAP Specifications, the MEAP Specifications of the application and of the machine do not match.
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Remedy
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Contact your local authorized Canon dealer.
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Cause
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Could not install the specified application because the machine's memory is full.
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Remedy
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Try installing again after expanding the machine's memory. For more information on expanding the machine's memory, contact your local authorized Canon dealer.
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Cause
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The installation could not be completed because it conflicted with a system shutdown.
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Remedy
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Perform the installation again after the machine has restarted.
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Cause
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An error has occurred for some reason. Refer to <Error Details> for details.
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Remedy
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If countermeasures for the error are still not clear from <Error Details>, contact your local authorized Canon dealer.
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