IEEE802.1X Authentication Problems and Remedies

This section describes how to resolve IEEE802.1X authentication problems.
<IEEE802.1X error. Set the correct cert. information.> is displayed.
Cause
The correct client authentication information (the key pair and certificate, user name and password, and the CA certificate) is not set.
Remedy
Confirm the set authentication method and authentication information (the key pair and certificate, user name and password, and CA certificate).
<IEEE802.1X error. Change the password.> is displayed.
Cause
The password has expired.
Remedy
Set a new password.
<IEEE802.1X error. Check authentication settings.> is displayed.
Cause
The specified authentication method of the machine does not match the authentication method of the RADIUS server.
Remedy
Confirm whether the authentication method specified for the machine and the authentication method specified for the RADIUS server match, and specify the correct authentication method if necessary.
<IEEE802.1X error. The certificate has expired.> is displayed.
Cause
The server certificate sent from the RADIUS server has expired.
Remedy
Confirm the expiration date for the server certificate of the RADIUS server.
<IEEE802.1X error. The certificate is incorrect.> is displayed.
Cause
An error occurred when verifying the server certificate sent from the RADIUS server using the CA certificate.
Remedy
Confirm the contents of the server certificate of the RADIUS server, as well as the CA certification registered on the machine.
<IEEE802.1X error. Cannot analyze the certificate.> is displayed.
Cause
The machine failed to analyze the server certificate sent from the RADIUS server.
Remedy
Confirm the server certificate contents of the RADIUS server.
<IEEE802.1X error. No reply from the destination.> is displayed.
Cause
An error occurred when communicating with the authenticator.
Remedy
Confirm the authenticator (LAN switch) settings, as well as the RADIUS server settings.