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NOTE
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If a message indicating another problem occurs at the same time as the first error message, a warning message will not be displayed.
If the message is shown with the Skip Error mark, you can bypass the error and continue printing by pressing [Skip Error]. However, if you do this, print data may be lost or the data may not be printed correctly. If you want to cancel the procedure, cancel the print job to remove the cause of the problem, and print the data again.
For instructions on performing [Skip Error] from the touch panel display, see "Status Monitor/Cancel."
For instructions on cancelling a print job from the touch panel display, see "Cancelling Print Jobs."
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Cause
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An error occurred during the initialization of the printer function.
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Remedy
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Perform a printer reset to try to initialize the function again. (See "Reset Printer.") If this error persists, contact your local authorized Canon dealer.
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Cause
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An internal error has occurred.
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Remedy
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Perform a printer reset to try to initialize the function again. (See "Reset Printer.") If this error persists, contact your local authorized Canon dealer.
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Cause
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A master font error has occurred.
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Remedy
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Perform a printer reset to try to initialize the function again. (See "Reset Printer.") If this error persists, contact your local authorized Canon dealer.
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Cause
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The machine's memory space allocated for fonts is full and printing cannot proceed.
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Remedy
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Change the font setting in the printer driver and try printing again. Alternatively reduce the complexity of the print job by reducing the number of fonts that need to be downloaded to the machine.
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Cause
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A problem occurred when creating the image.
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Remedy
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Initialize the printer. (Note that Secured Print and other print data stored in memory, and print jobs being processed are deleted.) If the message does not disappear after initializing the printer, contact your local authorized Canon dealer.
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Cause
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The machine has reported a hard disk error.
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Remedy
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Perform a reset and try printing again. (See "Reset Printer.") If the problem persists, contact your local authorized Canon dealer.
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Cause
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The machine's memory space allocated for images is full and printing cannot proceed.
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Remedy
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Change the image setting in the printer driver and try printing again.
Alternatively reduce the complexity of the print job by reducing the number of images that need to be downloaded to the machine.
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Cause
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An error occurred during the initialization of the function.
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Remedy
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Cancel the job and then perform a printer reset to initialize the function again. (See "Reset Printer.") If this error persists, contact your local authorized Canon dealer.
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Cause
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There is data in the TIFF or JPEG images that cannot be processed by the machine.
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Remedy
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Cancel the job and try printing the data again.
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Cause
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An error occurred while processing data.
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Remedy
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Cancel the job and then perform a printer reset to initialize the function again. (See "Reset Printer.") If this error persists, contact your local authorized Canon dealer.
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Cause
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There is not enough memory necessary to process TIFF or JPEG images.
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Remedy
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Cancel the job and try printing the data again.
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Cause
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The machine's memory space allocated for macros is full and printing cannot proceed.
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Remedy
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Change the macro setting in the printer driver and try printing again.
Alternatively reduce the complexity of the print job by reducing the number of macros that need to be downloaded to the machine.
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Cause
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The machine's memory is full and printing cannot proceed.
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Remedy
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Change the mode setting in the printer driver and try printing again, or reduce the complexity of the print job by reducing the number of fonts, macros, images, or patterns that need to be downloaded to the machine.
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Cause
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The machine's memory space allocated for patterns is full and printing cannot proceed.
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Remedy
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Change the pattern setting in the printer driver and try printing again.
Alternatively reduce the complexity of the print job by reducing the number of patterns that need to be downloaded to the machine.
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Cause
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An error occurred when PDF data was being loaded.
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Remedy
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Contact your local authorized Canon dealer.
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Cause
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An error occurred when PDF data was being loaded.
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Remedy
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Contact your local authorized Canon dealer.
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Cause
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A colour space definition that cannot be rendered by the machine was sent.
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Remedy
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Contact your local authorized Canon dealer.
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Cause
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There was compressed data in the PDF page that cannot be processed by the machine.
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Remedy 1
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Try printing again with PDF data that is compatible with the machine.
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Remedy 2
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Perform [Skip Error] and continue printing. However, the data will not be printed correctly.
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NOTE
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If you set [Auto Continue] to [On], this error is skipped automatically. (See "Auto Continue.")
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Cause 1
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The password you entered to print the PDF file is incorrect.
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Remedy 1
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Enter the correct password from the Remote UI and print the data again.
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Cause 2
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The Security settings in the PDF file do not allow printing.
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Remedy 2
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Change the setting to allow printing.
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NOTE
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If you enter an incorrect password for a PDF data with restrictions on low resolution printing, this error will not be displayed. Instead, the printed PDF will be of low quality.
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Cause
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Damaged PDF data or PDF data that cannot be processed by the machine was sent.
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Remedy 1
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Try printing again with PDF data that is compatible with the machine.
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Remedy 2
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Perform [Skip Error] and continue printing. However, the data will not be printed correctly.
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NOTE
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If you set [Auto Continue] to [On], this error is skipped automatically. (See "Auto Continue.")
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Cause
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PDF data that cannot be processed by the machine was sent.
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Remedy
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Contact your local authorized Canon dealer.
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Cause
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An error occurred when PDF data was being loaded.
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Remedy
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Contact your local authorized Canon dealer.
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Cause
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PDF data that cannot be processed by the machine was sent.
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Remedy
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Contact your local authorized Canon dealer.
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Cause
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There is font in the PDF data that cannot be processed.
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Remedy
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Contact your local authorized Canon dealer.
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Cause
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An error occurred while the PDF data was being loaded from the hard disk.
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Remedy
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Turn off the machine's power, and turn it on again. Reset the printer and print again. (Note that print data in memory such as secured print jobs and any jobs being processed will be deleted.)
If this error persists, contact your local authorized Canon dealer.
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Cause
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An error occurred while the PDF processor was initializing.
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Remedy
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Turn off the machine's power, and turn it on again. Reset the printer and print again. (Note that print data in memory such as secured print jobs and any jobs being processed will be deleted.)
If this error persists, contact your local authorized Canon dealer.
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Cause
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The machine's memory space allocated for PDF is full and printing cannot proceed.
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Remedy 1
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After cancelling the print job, optimize the PDF in Adobe Acrobat and reduce the size of the data you are going to print at one time, such as by resetting the resolution to an appropriate level, and try printing again. (See the Adobe Acrobat Help.)
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Remedy 2
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After cancelling the print job, reduce the number of pages to print at one time by dividing the PDF data you are going to print in Adobe Acrobat into several files, before trying to print again. (See the Adobe Acrobat Help.)
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Remedy 3
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After cancelling the print job, open the data in the application software and print again via the printer driver. (See the Adobe Acrobat Help.)
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Cause
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An error occurred in the PDF data output mode.
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Remedy
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Contact your local authorized Canon dealer.
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Cause
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There was compressed page in the PDF data that cannot be processed by the machine.
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Remedy 1
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After cancelling the print job, try printing again with PDF data that is compatible with the machine.
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Remedy 2
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Contact your local authorized Canon dealer.
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Cause
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The range of the specified print pages is incorrect.
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Remedy
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After cancelling the print job, check the number of pages in the PDF data, then specify the correct printing range and try printing again.
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NOTE
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This error will not be displayed if there are printable pages within the printing range you specified. For example, if a PDF data has five pages in it, and you specify a printing range from page 2 to 10, then page 2 to 5 will be printed without an error being displayed.
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Cause
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An error occurred while the ICC profile was being processed.
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Remedy
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Contact your local authorized Canon dealer.
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Cause
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An error occurred while PDF data was being rendered.
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Remedy
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Contact your local authorized Canon dealer.
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Cause
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An error occurred while a PDF temporary file was being processed.
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Remedy
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Contact your local authorized Canon dealer.
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Cause
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There were transparent objects in the PDF data that cannot be processed by the machine.
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Remedy 1
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After cancelling the print job, optimize the PDF or flatten the transparent object and convert it into a format that the machine can process and print again. (See the Adobe Acrobat Help.)
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Remedy 2
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Perform [Skip Error] and continue printing. However, the data will not be printed correctly.
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NOTE
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If you set [Auto Continue] to [On], this error is skipped automatically. (See "Auto Continue.")
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Cause
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There is not enough memory to register the character set.
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Remedy 1
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Set the Graphics Mode in the UFR II printer driver to 'Raster Mode' and print the data again. (See the Help function on the UFR II printer driver.)
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Remedy 2
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After cancelling the print job, reset the printer to increase the amount of available memory and print again. (Note that print data in memory such as secured print jobs and any jobs being processed will be deleted.) (See "Reset Printer.")
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Remedy 3
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Perform [Skip Error] and continue printing. However, the data will not be printed correctly.
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NOTE
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If you set [Auto Continue] to [On], this error is skipped automatically. (See "Auto Continue.")
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Cause
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An error occurred while processing data in UFR II custom mode.
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Remedy
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After cancelling the print job, try printing again with a printer driver version that is compatible with the machine.
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Cause
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The page layout cannot be processed due to lack of memory.
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Remedy 1
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Set the Graphics Mode in the UFR II printer driver to 'Raster Mode' and print the data again. (See the Help function on the UFR II printer driver.)
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Remedy 2
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After cancelling the print job, reset the printer to increase the amount of available memory and print again. (Note that print data in memory such as secured print jobs and any jobs being processed will be deleted.) (See "Reset Printer.")
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Remedy 3
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Perform [Skip Error] and continue printing. However, the data will not be printed correctly.
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NOTE
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If you set [Auto Continue] to [On], this error is skipped automatically. (See "Auto Continue.")
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Cause
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The machine received data from an incompatible UFR II version.
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Remedy 1
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Install a UFR II printer driver for use with the imageRUNNER ADVANCE
C2030i/C2025i/C2020i and print the data again.
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Remedy 2
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Perform [Skip Error] and continue printing. However, the data will not be printed correctly.
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Cause
|
The work memory for the UFR II mode is full.
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Remedy 1
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Set the Graphics Mode in the UFR II printer driver to 'Raster Mode' and print the data again. (See the Help function on the UFR II printer driver.)
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Remedy 2
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After cancelling the print job, reset the printer to increase the amount of available memory and print again. (Note that print data in memory such as secured print jobs and any jobs being processed will be deleted.) (See "Reset Printer.")
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Remedy 3
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Perform [Skip Error] and continue printing. However, the data will not be printed correctly.
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NOTE
|
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If you set [Auto Continue] to [On], this error is skipped automatically. (See "Auto Continue.")
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Cause
|
An internal error has occurred for the printer function.
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Remedy
|
Perform a printer reset to try to initialize the function again. If this error persists, contact your local authorized Canon dealer.
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