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Cause
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The specified file does not exist.
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Remedy
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Specify the file path correctly.
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Cause1
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The specified file is not a license switch file.
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Remedy
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Check that the specified file is a license switch file for initializing the password.
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Cause2
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There is insufficient information for the specified file.
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Remedy
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The password cannot be initialized using the specified file. Confirm the contents of the file.
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Cause
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The specified file is not a switch license file for initializing the password.
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Remedy
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Specify a switch license file for initializing the password.
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Cause
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The specified license file has already been installed. License files that have been installed once cannot be installed again.
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Remedy
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Since the specified license file cannot be installed, specify another file.
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Cause
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Only a user with administrator rights can log in to SMS with their user name and password. The user trying to log in cannot do so because they do not have administrator rights.
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Remedy
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Log in again with the user name and password of a user with administrator rights.
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Cause1
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Multiple browsers cannot log in using SMS at the same time. Therefore if another user has already logged in, you cannot log in even if you enter the correct password.
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Remedy
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Log out with the browser which is already logged in.
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Cause2
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You cannot log in for a while if a user has closed their browser without pressing [Logout] to log out.
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Remedy
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Try to log in again after waiting for the time out.
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Cause
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An error has occurred for some reason. Refer to <Error Details> for details.
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Remedy
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If countermeasures for the error are still not clear from <Error Details>, contact your local authorized Canon dealer.
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