If a print job is stuck in the print queue because it could not be finished due to an unexpected interruption, the machine may not respond. Delete the stalled print job, and try to print the document again. To delete the print job from a computer, follow the procedures below:
(1) Open the printer folder.
(2) Double-click the machine icon.
(3) The list of print jobs is displayed.
To delete all the print jobs Click [Printer] -> [Cancel All Documents].
To delete a specific print job Right-click the print job and click [Cancel].
If cancelling the print job does not solve the problem, manually delete the print job from the machine.
|