Clearing Jams

When <Paper jam.> appears on the screen, a paper jam has occurred somewhere inside the machine. To remove the jammed paper, follow the onscreen instructions. Press [] to view the next step.
WARNING
When removing jammed document or paper:
Use caution to avoid cutting your hands.
When removing jammed paper or when inspecting the inside of the machine:
Do not allow necklaces, bracelets, or other metal objects to touch the inside of the machine, as this may result in burns or electrical shock.
CAUTION
If loose toner comes into contact with your skin or clothing:
Wash with cold water only. Avoid warm water, as this will set the toner and cause it to stain your skin or clothing.
When removing jammed document or paper:
If paper is jammed, remove the jammed paper so that any pieces of paper do not remain inside the machine according to the displayed message. Also, do not put your hand in an area other than indicated areas, as this may result in personal injuries or burns.
Do not touch the fixing unit (A).
Touching the fixing unit (A) may cause burns as it becomes very hot during use.
IMPORTANT
Perform the operation while the machine is still ON:
If it is turned OFF, the data that is printing will be erased.
If the jammed paper is torn:
Remove all torn pieces of paper to avoid further jams.
If paper jams occur repeatedly:
Check the followings:
Fan the paper stack and tap the edge on a flat surface to align the paper before loading it into the machine.
Make sure that the paper you are using meets the requirements for use.
"Supported Paper Types"
Check whether the paper size set on the <Paper Settings> screen and the paper size loaded in the drawer match.
"Setting the Paper Size and Type"
Make sure that you have removed all scraps of paper from the inside of the machine.
NOTE
Do not force the jammed document or paper out of the machine.
Contact your local authorized Canon dealer, if needed.
0H88-05X