Troubleshooting

When a problem occurs, check this chapter to find out solutions before contacting Canon.

Paper Jams

If the paper jams, see Clearing Paper Jams to remove the jammed paper.

A Message Appears

If the Printer Status Window displays an error message, see When an Error Message Appears.

Common Problems

If you suspect that the machine is malfunctioning, see the following sections before contacting Canon.

Printing Results are Not Satisfactory

If printing results are not satisfactory, see When You Cannot Print Properly.

When a Problem Cannot Be Solved

If a problem persists, see the following to find out where to contact. When a Problem Cannot Be Solved
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