Troubleshooting
When a problem occurs, check this chapter to find out solutions before contacting Canon.
Paper Jams
If the paper jams, see Clearing Paper Jams to remove the jammed paper.
A Message Appears
If the Printer Status Window displays an error message, see When an Error Message Appears.
Common Problems
If you suspect that the machine is malfunctioning, see the following sections before contacting Canon.
Printing Results are Not Satisfactory
If printing results are not satisfactory, see When You Cannot Print Properly.
When a Problem Cannot Be Solved
If a problem persists, see the following to find out where to contact. When a Problem Cannot Be Solved
