Problem | The file does not exist on the specified path or the file path is incorrect. |
Action | Specify the file path correctly. |
Problem | Either the content of the file is not correct or information is missing. |
Action | This license file cannot be installed. Contact the application developer. |
Problem | The specified license file does not correspond to the application, so they cannot be installed. |
Action | Specify the license file that corresponds to the application. Check to make sure that the manifest file listed inside the license file is correct. |
Problem | The license file cannot be installed because the number of license file ID information logs contained in the license file exceeds the number that can be saved. |
Action | Contact your local authorized Canon dealer or sales representatives. |
Problem | According to the specifications, a license file which is already installed cannot be installed again. The specified license file has already been installed. |
Action | Since the specified license file cannot be installed, specify another file. |
Problem | License files contain lists of printers in which they can be installed. The specified license file cannot be installed in this printer. |
Action | Specify a license file that can be installed in this printer. |
Problem | The [Cancel] button was pressed when the installation operation could not be cancelled. |
Action | Disable the license file, download it from the [License Management] page, and then uninstall it. |
Problem | Either it is installed in another application outside of SMS, or the license file cannot be installed because the firmware has been updated. |
Action | Wait until the processing stops before installing the license file. |
Problem | You cannot disable a license if the corresponding application is still running. |
Action | Stop the application that corresponds to the license before disabling the license. |
Problem | An error has occurred for some reason. See <Error Details> for details. |
Action | If the solutions given in <Error Details> are unclear, contact the application developer. |