The Print Server for Connection Cannot Be Found

Perform one of the following solutions according to the cause.

<Cause 1> The LAN cable is not connected properly.

Solution
Connect the print server to the client computer with the LAN cable properly.

<Cause 2> The print server has not been started up.

Solution
Start up the print server.

<Cause 3> The printer is not specified as a shared printer.

Solution
Specify the printer as a shared printer.
For details on the procedure for specifying the printer as a shared printer, see "Printer Driver Installation Guide."
For details on the procedure for viewing "Printer Driver Installation Guide", see "Installation."

<Cause 4> The user does not have permission to access the print server or printer.

Solution
Ask your network administrator to change the user permissions.

<Cause 5> [Network discovery] is not enabled. (Windows Vista, 7, 8, 8.1, 10, Server 2008, Server 2012 and Server 2012 R2)

Solution
Perform either of the following procedures.
Windows Vista
1.
From the [Start] menu, select [Control Panel].
2.
Click [View network status and tasks].
3.
Set [Network discovery] to [On].
Windows 7/Server2008 R2
1.
From the [Start] menu, select [Control Panel].
2.
Click [View network status and tasks].
3.
Click [Change advanced sharing settings].
4.
Specify [Turn on network discovery] in [Network discovery].
Windows Server 2008
1.
From the [Start] menu, select [Control Panel].
2.
Double-click [Network and Sharing Center].
3.
Set [Network discovery] to [On].
Windows 8/8.1/Server 2012/Server 2012 R2
1.
Right-click the lower-left corner of the screen select [Control Panel].
2.
Click [View network status and tasks].
3.
Click [Change advanced sharing settings].
4.
Select [Turn on network discovery] under [Network discovery].
Windows 10
1.
Right-click [ ] → select [Control Panel].
2.
Click [View network status and tasks].
3.
Click [Change advanced sharing settings].
4.
Select [Turn on network discovery] under [Network discovery].
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