Installation and Uninstallation Problems

See the following sections:

Cannot Install the Software.

Follow the onscreen instructions to install the software. If an error occurs during the installation, uninstall the software, restart your computer, and install it again.
Quit all running applications and install the software again.

It Takes Too Long to Uninstalll the Drivers (Windows XP).

Quit all running applications (including anti-virus applications) before uninstalling the software.

Cannot Use the Software after Upgrading to Windows XP/Vista/7.

Uninstall the software for this machine before upgrading the operating system on your computer to Windows XP/Vista/7. Once the upgrade has been complete, reinstall the software.
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