If any of the following problems occurs when the document is scanned from the feeder, then perform feeder cleaning. The document cannot be scanned clearly The size of the document cannot be detected correctly The document gets dirty during scanning Paper jam occurs frequently |
Pull the top lever to open the document feed scanning area cover. Gently open the cover so that you do not damage the platen glass. | |
Open the inner cover. | |
Wipe the document feed scanning area (the thin and long glass area). Wet a soft cloth with water and wring it out well, then wipe the machine with it. Afterwards, wipe the machine with a soft and dry cloth. Wait until the moisture has completely dried before proceeding to the next step. | |
Close the inner cover. | |
Close the document feed scanning area cover until it clicks into place. |
If streaks still appear on the originals or paper after the feeder cleaning operation |
Load about 10 sheets of A4 size paper in the feeder and perform the following procedure to execute <Clean Feeder>. When a message indicating that cleaning is complete is displayed, try using the feeder to copy an original to check if the problem has been resolved. It takes approximately 20 seconds to clean the feeder. |
Spin the rollers while cleaning them. |
Open the inner cover of the feeder. | |
Wipe the transparent plastic (a total of two places). Wet a soft cloth with water and wring it out well, then wipe the plastic with it. Afterwards, wipe the plastic with a soft and dry cloth. Wait until the moisture has completely dried before proceeding to the next step. | |
Wipe the rollers (a total of three places) inside the inner cover. Wet a soft cloth with water and wring it out well, then wipe the rollers with it. Afterwards, wipe the rollers with a soft and dry cloth. Wait until the moisture has completely dried before proceeding to the next step. | |
Close the inner cover of the feeder. |
Open the feeder. | |
Clean the document feed scanning area. Wipe the area with the included cleaning cloth. If you cannot remove the dirt, wet a soft cloth with water and wring it out well, then wipe the area with it. Afterwards, wipe the area with a soft and dry cloth. Wait until the moisture has completely dried before proceeding to the next step. | |
Clean the white plate. Wet a soft cloth with water and wring it out well, then wipe the plate with it. Afterwards, wipe the plate with a soft and dry cloth. Wait until the moisture has completely dried before proceeding to the next step. | |
Close the feeder. |
If streaks still appear on the originals or paper after the feeder cleaning operationLoad about 10 sheets of A4 size paper in the feeder and perform the following procedure to execute <Clean Feeder>. When a message indicating that cleaning is complete is displayed, try using the feeder to copy an original to check if the problem has been resolved. It takes approximately 15 seconds to clean the feeder. |