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Portal Top > Manual top > Troubleshooting > When You Cannot Print Properly > Paper Is Fed Incorrectly

Paper Is Fed Incorrectly

19Y4-067

Printouts Are Skewed

Do the paper guides align with the edges of the paper?

If the paper guides are too loose or too tight, the printouts are skewed.

Loading Paper

Is the paper source the manual feed slot?

Load the paper into the paper drawer.

Loading Paper in the Paper Drawer

Are you printing on curled envelopes?

Uncurl the envelopes, and print again.

Loading Envelopes

Paper Is Not Fed/Two or More Sheets Are Fed Together

Is paper loaded correctly?

Fan the paper stack thoroughly so that paper is not stuck together.

Check whether paper is loaded correctly.

Loading Paper

Check whether the number of sheets of paper loaded is appropriate and whether the appropriate paper is used.

Paper

Loading Paper

Check whether mixed sizes and types of paper are loaded together.

Paper Jams Frequently with 2-Sided Printing

Does paper jam frequently especially with lightweight paper or curled paper during 2-sided printing?

Set <Special Printing Mode I> to <On>.

Special Processing

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User's Guide (Product Manual)

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