Paper Jams in a Paper Source

Remove the jammed paper according to the procedure that matches the location at which a paper jam occurred.
MF735Cx / MF734Cdw / MF732Cdw
 
 Multi-purpose tray
 
 Paper drawer
MF635Cx / MF633Cdw / MF631Cn
 
 Manual feed slot
 
 Paper drawer

Paper Jams in the Multi-Purpose Tray

If there is paper loaded in the multi-purpose tray, remove it first. Do not forcibly remove jammed paper from the machine. If the jammed paper cannot be removed easily, proceed to the next step.
1
Remove the jammed paper in the multi-purpose tray.
1
Gently pull out the paper.
2
Close the tray.
2
Remove the jammed paper inside the machine.
1
Pull out the paper drawer.
Make sure to hold the paper drawer with both hands, and pull it out gently. Otherwise, you may damage the paper drawer by dropping it, if it slides out too easily.
2
Press the green button.
The transport guide lowers.
3
Gently pull out the paper.
3
Push the transport guide back in.
Firmly press the transport guide until it clicks into place.
4
Set the paper drawer.
When you insert the paper drawer with <Notify to Check Paper Settings> set to <On>, a confirmation screen is displayed. <Notify to Check Paper Settings>
5
Select <Yes> when the <Is all of the jammed paper removed?> message is displayed on the screen.

Paper Jams in the Manual Feed Slot

If the jammed paper cannot be removed easily, do not forcibly pull it out, but follow the procedure for a different paper jam location indicated by the message.
1
Pull out the paper drawer.
Make sure to hold the paper drawer with both hands, and pull it out gently. Otherwise, you may damage the paper drawer by dropping it, if it slides out too easily.
2
Remove the transport guide.
Hold the bottom of the manual feed slot, and pull out the transport guide.
3
Gently pull out the paper.
4
Carefully insert the transport guide straight in.
Firmly push the transport guide back in until it clicks into place.
5
Set the paper drawer.
When you insert the paper drawer with <Notify to Check Paper Settings> set to <On>, a confirmation screen is displayed. <Notify to Check Paper Settings>
6
Select <Yes> when the <Is all of the jammed paper removed?> message is displayed on the screen.

Paper Jams in the Paper Drawer

If the jammed paper cannot be removed easily, do not forcibly pull it out, but follow the procedure for a different paper jam location indicated by the message.
1
Pull out the paper drawer.
 
MF735Cx / MF734Cdw / MF732Cdw
 
MF635Cx / MF633Cdw / MF631Cn
Make sure to hold the paper drawer with both hands, and pull it out gently. Otherwise, you may damage the paper drawer by dropping it, if it slides out too easily.
2
Gently pull out the paper.
When the optional cassette feeding module is attached, gently pull out the paper in the same way.
3
Set the paper drawer.
When you insert the paper drawer with <Notify to Check Paper Settings> set to <On>, a confirmation screen is displayed. <Notify to Check Paper Settings>
4
Select <Yes> when the <Is all of the jammed paper removed?> message is displayed on the screen.
1W2X-0AS