Basic Windows Operations
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Depending on the computer that you use, the operation may differ.
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Displaying the Printer Folder
Windows Vista
[Start]/b_key_arrow_right.gif)
select [Control Panel] [Printer].
[Start]
select [Control Panel] [Printer].Windows 7/Server 2008 R2
[Start] select [Devices and Printers].
[Start]
select [Devices and Printers].Windows 8/Server 2012
Right-click the lower-left corner of the screen select [Control Panel] [View devices and printers].
Right-click the lower-left corner of the screen
select [Control Panel] [View devices and printers].Windows 8.1/Server 2012 R2
Right-click [Start] select [Control Panel] [View devices and printers].
Right-click [Start]
select [Control Panel] [View devices and printers].Windows 10
[
] select [Windows System] [Control Panel] [Hardware and Sound] [Devices and Printers].
[
] select [Windows System] [Control Panel] [Hardware and Sound] [Devices and Printers].Windows Server 2008
[Start] select [Control Panel] double-click [Printers].
[Start]
select [Control Panel] double-click [Printers].Windows Server 2016
Right-click [] select [Control Panel] [Hardware] [Devices and Printers].
Right-click [
] select [Control Panel] [Hardware] [Devices and Printers].Enabling [Network discovery]
Enable [Network discovery] to view the computers on your network.
Windows Vista
[Start] select [Control Panel] [View network status and tasks] select [Turn on network discovery] under [Network discovery].
[Start]
select [Control Panel] [View network status and tasks] select [Turn on network discovery] under [Network discovery].Windows 7/Server 2008 R2
[Start] select [Control Panel] [View network status and tasks] [Change advanced sharing settings] select [Turn on network discovery] under [Network discovery].
[Start]
select [Control Panel] [View network status and tasks] [Change advanced sharing settings] select [Turn on network discovery] under [Network discovery].Windows 8/Server 2012
Right-click the lower-left corner of the screen select [Control Panel] [View network status and tasks] [Change advanced sharing settings] select [Turn on network discovery] under [Network discovery].
Right-click the lower-left corner of the screen
select [Control Panel] [View network status and tasks] [Change advanced sharing settings] select [Turn on network discovery] under [Network discovery].Windows 8.1/Server 2012 R2
Right-click [Start] select [Control Panel] [View network status and tasks] [Change advanced sharing settings] select [Turn on network discovery] under [Network discovery].
Right-click [Start]
select [Control Panel] [View network status and tasks] [Change advanced sharing settings] select [Turn on network discovery] under [Network discovery].Windows 10
[] select [Windows System] [Control Panel] [View network status and tasks] [Change advanced sharing settings] select [Turn on network discovery] under [Network discovery].
[
] select [Windows System] [Control Panel] [View network status and tasks] [Change advanced sharing settings] select [Turn on network discovery] under [Network discovery].Windows Server 2008
[Start] select [Control Panel] double-click [Network and Sharing Center] select [Turn on network discovery] under [Network discovery].
[Start]
select [Control Panel] double-click [Network and Sharing Center] select [Turn on network discovery] under [Network discovery].Windows Server 2016
Right-click [] select [Control Panel] [View network status and tasks] [Change advanced sharing settings] select [Turn on network discovery] under [Network discovery].
Right-click [
] select [Control Panel] [View network status and tasks] [Change advanced sharing settings] select [Turn on network discovery] under [Network discovery].Displaying Shared Printers in the Print Server
1
Open Windows Explorer.
Windows Vista/7/Server 2008
[Start] select [All Programs] or [Programs] [Accessories] [Windows Explorer].
[Start]
select [All Programs] or [Programs] [Accessories] [Windows Explorer].Windows 8/Server 2012
Right-click the lower-left corner of the screen select [File Explorer].
Right-click the lower-left corner of the screen
select [File Explorer].Windows 8.1/Server 2012 R2
Right-click [Start] select [File Explorer].
select [File Explorer].Windows 10/Server 2016
Right-click [] select [File Explorer].
Right-click [
] select [File Explorer].2
Select the printer server in [Network] or [My Network Places].
To view computers on the network, you may need to turn on network discovery or search the network for computers.
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Shared printers are displayed.
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Printing a Test Page in Windows
You can check whether the printer driver is operational by printing a test page in Windows.
1
Load Letter size paper in the multi-purpose tray. Loading Paper in the Multi-Purpose Tray
2
Open the printer folder. Displaying the Printer Folder
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Right-click the printer driver icon for this machine, and click [Printer properties] or [Properties].
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4
Click [Print Test Page] in [General] tab.
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The test page is printed.
Checking the Bit Architecture
If you are not sure whether your computer is running 32-bit or 64-bit Windows follow the procedure below.
1
Display [Control Panel].
Windows Vista/7/Server 2008
[Start] select [Control Panel].
[Start]
select [Control Panel].Windows 8/Server 2012
Right-click the lower-left corner of the screen select [Control Panel].
Right-click the lower-left corner of the screen
select [Control Panel].Windows 8.1/Server 2012 R2
Right-click [Start] select [Control Panel].
Right-click [Start]
select [Control Panel].Windows 10/Server 2016
Proceed to step 2.
Proceed to step 2.
2
Display [System].
Windows Vista/7/8/Server 2008 R2/Server 2012
Click [System and Maintenance] or [System and Security] [System].
Click [System and Maintenance] or [System and Security]
[System].Windows 10/Server 2016
Click [] [Settings] [System] select [About].
Click [
] [Settings] [System] select [About].Windows Server 2008
Double-click [System].
Double-click [System].
3
Check the bit architecture.
For 32-bit versions
[32-bit Operating System] is displayed.
[32-bit Operating System] is displayed.
For 64-bit versions
[64-bit Operating System] is displayed.
[64-bit Operating System] is displayed.
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Checking the Printer Port
1
Open the printer folder. Displaying the Printer Folder
2
Right-click the printer driver icon for this machine, and click [Printer properties] or [Properties].
3
In the [Ports] tab, check that the port is selected correctly.
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If you are using a network connection and have changed the machine's IP addressYou need to add a new port. Configuring Printer Ports
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Checking Bidirectional Communication
1
Open the printer folder. Displaying the Printer Folder
2
Right-click the printer driver icon for this machine, and click [Printer properties] or [Properties].
3
In the [Ports] tab, make sure that the [Enable bidirectional support] check box is selected.
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Checking the SSID to Which Your Computer is Connected
If your computer is connected to a wireless LAN network, click /b_S261.gif)
, /b_S262.gif)
, /b_S263.gif)
, or 
in the system tray to display the SSID of the connected wireless LAN router.
, , , or in the system tray to display the SSID of the connected wireless LAN router./b_S183_c.gif)
When Printing from the Windows Store App
Windows 8/Server 2012
Display the charms on the right side of the screen Tap or click [Devices] The driver that you use [Print].
Display the charms on the right side of the screen
Tap or click [Devices] The driver that you use [Print].Windows 8.1/Server 2012 R2
Display the charms on the right side of the screen Tap or click [Devices] [Print] The driver that you use [Print].
Display the charms on the right side of the screen
Tap or click [Devices] [Print] The driver that you use [Print].Windows 10
Tap or click [Print] on the application The driver that you use [Print].
Tap or click [Print] on the application
The driver that you use [Print].|
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If you print using this method, only a limited number of print settings are available.
If the message [The printer requires your attention. Go to the desktop to take care of it.] is displayed, go to the desktop and follow the instructions in the displayed dialog box. This message appears when the machine is set to display the user name during printing and similar instances.
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