Basic Windows Operations

Depending on the computer that you use, the operation may differ.

Displaying the Printer Folder

Windows Vista
[Start]  select [Control Panel]  [Printer].
Windows 7/Server 2008 R2
[Start]  select [Devices and Printers].
Windows 8/Server 2012
Right-click the lower-left corner of the screen  select [Control Panel]  [View devices and printers].
Windows 8.1/Server 2012 R2
Right-click [Start]  select [Control Panel]  [View devices and printers].
Windows 10
[] select [Windows System]  [Control Panel] [Hardware and Sound] [Devices and Printers].
Windows Server 2008
[Start]  select [Control Panel]  double-click [Printers].
Windows Server 2016
Right-click [ select [Control Panel]  [Hardware]  [Devices and Printers].

Enabling [Network discovery]

Enable [Network discovery] to view the computers on your network.
Windows Vista
[Start]  select [Control Panel]  [View network status and tasks]  select [Turn on network discovery] under [Network discovery].
Windows 7/Server 2008 R2
[Start]  select [Control Panel]  [View network status and tasks]  [Change advanced sharing settings]  select [Turn on network discovery] under [Network discovery].
Windows 8/Server 2012
Right-click the lower-left corner of the screen  select [Control Panel]  [View network status and tasks]  [Change advanced sharing settings]  select [Turn on network discovery] under [Network discovery].
Windows 8.1/Server 2012 R2
Right-click [Start]  select [Control Panel]  [View network status and tasks]  [Change advanced sharing settings]  select [Turn on network discovery] under [Network discovery].
Windows 10
[] select [Windows System]  [Control Panel] [View network status and tasks] [Change advanced sharing settings] select [Turn on network discovery] under [Network discovery].
Windows Server 2008
[Start]  select [Control Panel]  double-click [Network and Sharing Center]  select [Turn on network discovery] under [Network discovery].
Windows Server 2016
Right-click [ select [Control Panel]  [View network status and tasks]  [Change advanced sharing settings]  select [Turn on network discovery] under [Network discovery].

Displaying Shared Printers in the Print Server

1
Open Windows Explorer.
Windows Vista/7/Server 2008
[Start]  select [All Programs] or [Programs]  [Accessories]  [Windows Explorer].
Windows 8/Server 2012
Right-click the lower-left corner of the screen  select [File Explorer].
Windows 8.1/Server 2012 R2
Right-click [Start]  select [File Explorer].
Windows 10/Server 2016
Right-click [] select [File Explorer].
2
Select the printer server in [Network] or [My Network Places].
To view computers on the network, you may need to turn on network discovery or search the network for computers.
Shared printers are displayed.

Printing a Test Page in Windows

You can check whether the printer driver is operational by printing a test page in Windows.
1
Load A4 size paper in the multi-purpose tray. Loading Paper in the Multi-Purpose Tray
2
Open the printer folder. Displaying the Printer Folder
3
Right-click the printer driver icon for this machine, and click [Printer properties] or [Properties].
4
Click [Print Test Page] in [General] tab.
The test page is printed.

Checking the Bit Architecture

If you are not sure whether your computer is running 32-bit or 64-bit Windows follow the procedure below.
1
Display [Control Panel].
Windows Vista/7/Server 2008
[Start]  select [Control Panel].
Windows 8/Server 2012
Right-click the lower-left corner of the screen  select [Control Panel].
Windows 8.1/Server 2012 R2
Right-click [Start]  select [Control Panel].
Windows 10/Server 2016
Proceed to step 2.
2
Display [System].
Windows Vista/7/8/Server 2008 R2/Server 2012
Click [System and Maintenance] or [System and Security]  [System].
Windows 10/Server 2016
Click [] [Settings] [System] select [About].
Windows Server 2008
Double-click [System].
3
Check the bit architecture.
For 32-bit versions
[32-bit Operating System] is displayed.
For 64-bit versions
[64-bit Operating System] is displayed.

Checking the Printer Port

1
Open the printer folder. Displaying the Printer Folder
2
Right-click the printer driver icon for this machine, and click [Printer properties] or [Properties].
3
In the [Ports] tab, check that the port is selected correctly.
If you are using a network connection and have changed the machine's IP address
You need to add a new port. Configuring Printer Ports

Checking Bidirectional Communication

1
Open the printer folder. Displaying the Printer Folder
2
Right-click the printer driver icon for this machine, and click [Printer properties] or [Properties].
3
In the [Ports] tab, make sure that the [Enable bidirectional support] check box is selected.

Checking the SSID to Which Your Computer is Connected

If your computer is connected to a wireless LAN network, click , , or  in the system tray to display the SSID of the connected wireless LAN router.

When Printing from the Windows Store App

Windows 8/Server 2012
Display the charms on the right side of the screen  Tap or click [Devices]  The driver that you use  [Print].
Windows 8.1/Server 2012 R2
Display the charms on the right side of the screen  Tap or click [Devices]  [Print]  The driver that you use  [Print].
Windows 10
Tap or click [Print] on the application  The driver that you use  [Print].
If you print using this method, only a limited number of print settings are available.
If the message [The printer requires your attention. Go to the desktop to take care of it.] is displayed, go to the desktop and follow the instructions in the displayed dialog box. This message appears when the machine is set to display the user name during printing and similar instances.
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