Using the License From a Broken Computer on Another Computer

If the license cannot be returned because the computer where you were using Desktop is broken, recover the license via your Canon dealer, and perform authentication again.
Recovering the License from a Broken Computer
Re-authenticate the License

Recovering the License from a Broken Computer

Inform your Canon dealer that your computer has broken down, and ask them to recover the license.
NOTE
Your License Access Number is required when making inquiries. Your License Access Number can be found in the material included in the product package of Desktop.

Re-authenticate the License

Use the same License Access Number as the license you restored to re-authenticate the license on the computer where you want to use Desktop (transfer destination).
For details on how to authenticate a license, refer to the following.