If an error code (three-digit number starting with "#") appears when you are using an application, select the error code from the list below, and check how to troubleshoot the problem.
For details on other error codes for print, copy, scan, and fax problems, see the "User's Guide" for your model at the online manual site. https://oip.manual.canon/
#804
Sending by Cloud Apps failed because scanning was not completed within the time limit.
Complete the Operations from Scan Start to Send Start within 10 Minutes.
When sending an original with many pages, divide the original and send it.
#099
The job was canceled while the application was running. Alternatively, printing with Cloud Apps could not be performed because the file could not be obtained.
If You Cannot Print with Cloud Apps, Check the Network Status and Settings.
If the machine is not connected to a network, reconfigure the network settings.
If the problem persists with the machine connected to a wireless LAN, try connecting the machine to a wired LAN.
For details on network settings and connecting to a wired LAN, see the "User's Guide" for your model at the online manual site. https://oip.manual.canon/
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