Countermeasures for Each Message

A message appears on the display when there is a problem with copy or print processing, when the machine cannot communicate, or when some other problem prevents normal operation. Find out more information about messages in the following list.

A counterfeit or non-Canon drum cartridge may be in use.

A counterfeit or non-Canon toner cartridge may be in use.

Amount in cart. cannot be displ. correctly. (for toner cartridge)

Amount in cart. cannot be displ. correctly. (for drum cartridge)

Cannot find the access point.

Cart. Comm. Error A counterfeit or non-Canon drum cart. may be in use.

Cart. Comm. Error A counterfeit or non-Canon toner cart. may be in use.

Check the authentication settings.

Cooling down... Wait a moment, then try again.

Cooling down... Wait a moment.

Could not connect. (for Access Point Mode connection)

Could not connect. (for Easy Connection via PC connection)

Could not connect. Check the PSK settings.

Could not connect using the wireless LAN. (for wireless LAN connection)

Could not connect using the wireless LAN. (for wireless LAN communication)

Could not connect using WPS.

Could not detect any connections from wireless devices.

Could not perform cleaning.

Could not perform Shared Key auth. Check WEP settings.

Could not set the current date and time.

Could not update the device time because its battery has run out. Cannot use Google Cloud Print if the time settings are incorrect.

Direct Connection terminated.

Drum cart. life end. Replcmt. recommended.

Drum cart. reached end of lifetime.

Easy Connection via PC ended due to timeout.

Google Cloud Print not avail. Server auth err

Google Cloud Print not avail. Server comm err

Incorrect number of characters/invalid characters entered.

Insert the drum cartridge.

Insert the toner cartridge.

No Paper: Drawer 1

No reply from the destination.

No response from host.

Paper jammed.

Preparing a drum cart. is recommended.

Preparing a toner cart. is recommended.

Set the correct authentication information.

Size/Settings Mismatch

The connection with the PC has been lost. Check the connection.

The memory is full. Scanning will be canceled. Print?

The WEP key is not set correctly. Check the WEP settings.

Toner cart. life end. Replcmt. recommended.

Toner cart. reached end of lifetime.

Turn main power OFF and ON. If device does not recover, contact your dealer or service representative.

Use Remote UI to set info. necessary for authentication.

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