When You Cannot Print Properly

User's Guide (Product Manual)
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Setting Up
Main Functions
Preparations Required Before Use
Preventing Unauthorized Access
Setting Up Using the Setup Guide
Setting the Date/Time
Setting Up the Network Environment
Selecting Wired LAN or Wireless LAN
Connecting to a Wired LAN
Connecting to a Wireless LAN
Setting Up Connection Using WPS Push Button Mode
Setting Up Connection Using WPS PIN Code Mode
Setting Up Connection by Selecting a Wireless Router
Setting Up Connection by Specifying Detailed Settings
Checking the SSID and Network Key
Setting IP Addresses
Setting IPv4 Address
Setting IPv6 Addresses
Viewing Network Settings
Configuring Settings for Communication with a Computer
Configuring Printing Protocols and WSD Functions
Configuring Printer Ports
Setting Up Print Server
Configuring the Machine for Your Network Environment
Configuring Ethernet Settings
Changing the Maximum Transmission Unit
Setting a Wait Time for Connecting to a Network
Configuring DNS
Configuring SMB
Monitoring and Controlling the Machine with SNMP
Configuring SNTP
Installing Drivers
Configuring Initial Settings for Fax Functions
Deciding Which Fax Receive Mode to Use
Registering the Fax Number and Unit Name
Selecting the Receive Mode
Connecting the Telephone Line
Configuring Scan Settings
Preparing to Use the Machine as a Scanner
Procedure for Setting to Send E-Mail
Configuring Basic E-Mail Settings
Configuring E-Mail Communication Settings
Procedure for Setting a Shared Folder as a Save Location
Setting a Shared Folder as a Save Location
Basic Operations
Parts and Their Functions
Front Side
Back Side
Interior
Feeder
Multi-Purpose Tray
Drawer
Operation Panel
Turning ON the Machine
Turning OFF the Machine
Using the Operation Panel
Basic Screens
Home Screen
<Status Monitor> Screen
Message Display
Basic Operation
Entering Text
Placing Originals
Loading Paper
Loading Paper in the Drawer
Loading Paper in the Multi-Purpose Tray
Loading Envelopes
Loading Preprinted Paper
Specifying Paper Size and Type
Specifying Paper Size and Type in the Drawer
Specifying Paper Size and Type in the Multi-Purpose Tray
Registering a Custom Paper Size
Limiting the Paper Sizes Displayed
Customizing the Display
Customizing the Home Screen
Changing the Default Settings for Functions
Setting Sounds
Entering Quiet Mode
Entering Sleep Mode
Registering Destinations
Registering Destinations in the Address Book
Registering Destinations for One-Touch Dial
Registering Multiple Destinations as a Group
Editing the Registered Destinations in the Address Book
Copying
Basic Copy Operations
Canceling Copies
Checking the Copying Status and Log
Enhancing and Adjusting Copy Quality
Selecting the Type of Original for Copying
Adjusting Sharpness for Copying (Sharpness)
Useful Copy Functions
Copying Multiple Documents onto One Sheet (N on 1)
Using <Paper Save Copy>
Collating Copies by Page
Making ID Card Copies
Making Passport Copy
Faxing
Basic Operations for Sending Faxes
Canceling Sending Faxes
Receiving Faxes
Useful Functions When Sending
Recalling Previously Used Settings for Sending (Recall Settings)
Sending a Fax after a Phone Call (Manual Sending)
Various Receiving Methods
Saving Received Documents into the Machine (Memory Reception)
Forwarding the Received Documents Automatically
Checking Status and Log for Sent and Received Documents
Sending Faxes from Your Computer (PC Fax)
Sending PC Faxes
Printing
Printing from a Computer
Canceling Prints
Checking the Printing Status and Log
Scanning
Basic Operations for Scanning Originals
Scanning and Saving to a Computer
Scanning Using the Shortcut Key
Sending Data by E-Mail/Saving Data to a Shared Folder
Canceling Sending Documents
Checking Status and Log for Scanned Originals
Scanning Clearly
Adjusting Image Quality
Adjusting Density
Adjusting Sharpness When Scanning (Sharpness)
Useful Scanning Functions
Adjusting Balance between File Size and Image Quality
Recalling Previously Used Settings for Sending/Saving (Recall Settings)
Specifying E-Mail Settings
Using Your Computer to Scan (Remote Scan)
Scanning Documents from an Application
Using ScanGear MF
Linking with Mobile Devices
Connecting with Mobile Devices
Connecting via a Wireless LAN Router (LAN Connection)
Connecting Directly (Access Point Mode)
Utilizing the Machine through Applications
Using AirPrint
Printing with AirPrint
Scanning with AirPrint
Faxing with AirPrint
If AirPrint Cannot Be Used
Using Google Cloud Print
Managing the Machine by the Remote Control
Managing the Machine
Setting Access Privileges
Setting the System Manager PIN
Setting a Remote UI PIN
Configuring the Network Security Settings
Restricting Communication by Using Firewalls
Specifying IP Addresses for Firewall Settings
Specifying MAC Addresses for Firewall Settings
Changing Port Numbers
Setting a Proxy
Configuring the Key and Certificate for TLS
Generating the Key and Certificate for Network Communication
Generating a Key and Certificate Signing Request (CSR)
Registering the Key and Certificate for Network Communication
Configuring IEEE 802.1X Authentication Settings
Restricting the Machine's Functions
Restricting Access to Address Book and Sending Functions
Restricting Use of the Address Book
Limiting Available Destinations
Restricting the Fax Sending Functions
Restricting USB Functions
Disabling HTTP Communication
Disabling Remote UI
Managing the Machine from a Computer (Remote UI)
Starting Remote UI
Checking the Status and Logs
Setting Up Menu Options from Remote UI
Registering Destinations from Remote UI
Saving/Loading Address Book from Remote UI
Importing/Exporting Address Book Data with the Supplied Software
Updating the Firmware
Initializing Settings
Setting Menu List
<Direct Connection>
<Network Settings>
<Output Rprt.>/<Output Reports>
<Preferences>
<Timer Settings>
<Common Settings>
<Copy Settings>
<Fax Settings>
<Scan Settings>
<Printer Settings>
<Adjustment/Maintenance>
<System Management Settings>
<Toner Delivery Settings>
Maintenance
Regular Cleaning
Cleaning the Exterior
Cleaning the Platen Glass
Cleaning the Feeder
Cleaning the Fixing Assembly
Cleaning the Machine Interior
Replacing the Toner Cartridge
Replacing the Drum Cartridge
Checking the Remaining Amount of Consumables
Relocating the Machine
Viewing the Counter Value
Printing Reports and Lists
Consumables
Troubleshooting
Common Problems
Installation/Settings Problems
Copying/Printing Problems
Faxing/Telephone Problems
When You Cannot Print Properly
Printing Results Are Not Satisfactory
Paper Creases or Curls
Paper Is Fed Incorrectly
A Message or a Number Starting with "#" (an Error Code) Is Displayed
Countermeasures for Each Message
Countermeasures for Each Error Code
Clearing Paper Jams
Paper Jams in the Feeder
Paper Jams inside the Machine
When a Problem Cannot Be Solved
Appendix
Third Party Software
Feature Highlights
Going Green and Saving Money
Improving Efficiency
Going Digital
So Much More
Specifications
Main Unit
Feeder
Available Paper
Fax Function
Scan Function
Printer Functions
Management Functions
System Environment
Network Environment
Manuals and Their Contents
Using User's Guide
Screen Layout of User's Guide
Viewing User's Guide
Manual Display Settings
Basic Windows Operations
Menu Route Map
Notice

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Smudge Marks Appear on the Edge of Printouts	Smudges Appear on Printouts	Afterimages Appear in Blank Areas


Toner Smudges and Splatters Appear	Printouts Are Faded	A Portion of the Page Is Not Printed


Streaks Appear/Printing is Uneven	Printouts Are Entirely or Partially Grayish	White Spots Appear


Spots Appear	Reverse Side of Paper is Smudged	Printed Barcode Cannot Be Read

Problems with Image Quality Printing Results Are Not Satisfactory

Problems with Printout Paper Paper Creases or Curls

Problems with Paper Feed Paper Is Fed Incorrectly


Printouts Are Skewed		Paper Is Not Fed/Two or More Sheets Are Fed Together