This symptom occurs if a margin is set to none in the printer driver. A margin of 1/4" (5 mm) or less around the edge of paper or 3/8" (10 mm) or less around the edge of envelopes is not printable with the machine. Make sure to have margins around the document to print.
[Finishing] tab [Advanced Settings] [Expand Print Region and Print] [Off]
If using the appropriate paper still does not solve the problem, changing the <Special Printing Mode A> or <Special Printing Mode Z> setting may solve the problem. <Mode 2> can improve the quality more significantly than <Mode 1>. <Special Processing>
Is the amount remaining in the toner cartridge running low?
Check how much the amount remaining in the toner cartridge is left, and replace the toner cartridge as necessary.
Regardless of the amount remaining in the toner cartridge, the toner cartridge may reach the end of its lifetime depending on the use environment or the deterioration of materials inside the toner cartridge. Replacing the Toner Cartridge
Is the amount remaining in the drum cartridge running low?
Check how much the amount remaining in the drum cartridge is left, and replace the drum cartridge as necessary.
Regardless of the amount remaining in the drum cartridge, the drum cartridge may reach the end of its lifetime depending on the use environment or the deterioration of materials inside the drum cartridge. Replacing the Drum Cartridge
Setting <Special Printing Mode U> to <On> may solve the problem. <Special Processing>
Are you using paper containing much paper dust or other dust particles?
Smudges may appear in a printout when the paper has a lot of paper dust or other dust particles. Setting <Special Printing Mode L> to <On> may solve the problem. <Special Processing>
Is the amount remaining in the toner cartridge running low?
Check how much the amount remaining in the toner cartridge is left, and replace the toner cartridge as necessary.
Regardless of the amount remaining in the toner cartridge, the toner cartridge may reach the end of its lifetime depending on the use environment or the deterioration of materials inside the toner cartridge. Replacing the Toner Cartridge
Is the amount remaining in the drum cartridge running low?
Check how much the amount remaining in the drum cartridge is left, and replace the drum cartridge as necessary.
Regardless of the amount remaining in the drum cartridge, the drum cartridge may reach the end of its lifetime depending on the use environment or the deterioration of materials inside the drum cartridge. Replacing the Drum Cartridge
Using paper containing much paper dust may result in a faded or streaky printout. Setting <Special Printing Mode G> to <On> may solve the problem. <Special Processing>
Are you using rough-surface paper?
Printed images may be faint when they are printed on rough-surface paper. Setting <Special Printing Mode Q> to <On> may solve the problem. <Special Processing>
Setting this to <On> may affect the image quality.
Are you using the machine in an environment with high humidity?
Setting <Special Printing Mode T> to <On> may solve the problem. <Special Processing>
Printed images or text may be blurred when you set this to <On> and print in a low-humidity environment.
Did you print on the back of a printed sheet?
Printing may be faint when you print on the back of a printed sheet. Setting <Special Printing Mode R> to <On> may solve the problem. <Special Processing>
If you set to <On>, image quality may be affected or a paper jam may occur when a certain length of time elapses after printing on the front side or depending on the ambient humidity.
Is the machine installed in the appropriate environment?
Is the amount remaining in the toner cartridge running low?
Check how much the amount remaining in the toner cartridge is left, and replace the toner cartridge as necessary.
Regardless of the amount remaining in the toner cartridge, the toner cartridge may reach the end of its lifetime depending on the use environment or the deterioration of materials inside the toner cartridge. Replacing the Toner Cartridge
Is the amount remaining in the drum cartridge running low?
Check how much the amount remaining in the drum cartridge is left, and replace the drum cartridge as necessary.
Regardless of the amount remaining in the drum cartridge, the drum cartridge may reach the end of its lifetime depending on the use environment or the deterioration of materials inside the drum cartridge. Replacing the Drum Cartridge
A Portion of the Page Is Not Printed
Do you print data without margins?
This symptom occurs if a margin is set to none in the printer driver. A margin of 1/4" (5 mm) or less around the edge of paper or 3/8" (10 mm) or less around the edge of envelopes is not printable with the machine. Make sure to have margins around the document to print.
[Finishing] tab [Advanced Settings] [Expand Print Region and Print] [Off]
Do the paper guides align with the edges of the paper?
If the paper guides are too loose or too tight, part of a document may not be printed. Loading Paper
Printed images may be faint when they are printed on rough-surface paper. Setting <Special Printing Mode Q> to <On> may solve the problem. <Special Processing>
Setting this to <On> may affect the image quality.
Are you using the machine in an environment with high humidity?
Change the setting for <Special Printing Mode T>. Setting this item to <On> may solve the problem. <Special Processing>
Printed images or text may be blurred when you set this to <On> and print in a low-humidity environment.
Are you using paper containing much paper dust?
Using paper containing much paper dust may result in a faded or streaky printout. Setting <Special Printing Mode G> to <On> may solve the problem. <Special Processing>
Is the amount remaining in the toner cartridge running low?
Check how much the amount remaining in the toner cartridge is left, and replace the toner cartridge as necessary.
Regardless of the amount remaining in the toner cartridge, the toner cartridge may reach the end of its lifetime depending on the use environment or the deterioration of materials inside the toner cartridge. Replacing the Toner Cartridge
Is the amount remaining in the drum cartridge running low?
Check how much the amount remaining in the drum cartridge is left, and replace the drum cartridge as necessary.
Regardless of the amount remaining in the drum cartridge, the drum cartridge may reach the end of its lifetime depending on the use environment or the deterioration of materials inside the drum cartridge. Replacing the Drum Cartridge
Printouts Are Entirely or Partially Grayish
Is <Correct Density> in <Copy Settings> set too dark?
Does the original have background color, is it stained, or are you copying an original such as a newspaper that is printed on thin paper so that text or images on the other side are visible through the paper?
Check the original and then adjust the density to the correct settings. Basic Copy Operations
Are you using a specific type of paper?
The printed side may come out in grayish color for certain type of paper. Check the type of paper you are using and try a different type. Available Paper
Setting <Special Printing Mode U> or <Special Printing Mode G> to <On> may solve the problem. <Special Processing>
A desirable effect may not be attained even with these settings applied.
Is the machine installed in the appropriate environment?
Install the printer in an appropriate location.
Store the toner cartridge in an appropriate location for two to three hours, then try printing again. This may solve the problem. If the problem persists, replace the toner cartridge. Replacing the Toner Cartridge
Has the drum cartridge been left in direct sunlight for a long period of time?
Store the drum cartridge in an appropriate location for two to three hours, then try printing again. This may solve the problem. If the problem persists, replace the drum cartridge. Replacing the Drum Cartridge
Is the amount remaining in the toner cartridge running low?
Check how much the amount remaining in the toner cartridge is left, and replace the toner cartridge as necessary.
Regardless of the amount remaining in the toner cartridge, the toner cartridge may reach the end of its lifetime depending on the use environment or the deterioration of materials inside the toner cartridge. Replacing the Toner Cartridge
Is the amount remaining in the drum cartridge running low?
Check how much the amount remaining in the drum cartridge is left, and replace the drum cartridge as necessary.
Regardless of the amount remaining in the drum cartridge, the drum cartridge may reach the end of its lifetime depending on the use environment or the deterioration of materials inside the drum cartridge. Replacing the Drum Cartridge
The back side of the paper may become smudged during 2-sided printing. Setting <Special Printing Mode R> to <On> may solve the problem. <Special Processing>
If you set to <On>, image quality may be affected or a paper jam may occur when a certain length of time elapses after printing on the front side or depending on the ambient humidity.
Printed Barcode Cannot Be Read
Are you trying to read a small barcode or one with thick lines?
Enlarge the barcode.
Changing the <Select Line Width> setting may solve the problem. <Special Processing>
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Are you using appropriate paper?
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