System Requirements

This section describes the system requirements for this software.

Server Computer

The system requirements for this software differ according to the system configuration.

Hardware

The system requirements for each system configuration are indicated below.

When less than 5,000 devices are managed

Install the Manager and the Agent to the same computer.
No. of managed devices
Up to 100
Up to 1,000
Up to 3,000
Up to 5,000
Computers to install the Manager and Agent
Processor *
Core i7
Core i7
Core i7
Core i7
No. of logical cores
4
4
6
6
Memory (GB)
16
16
24
24
Hard disk space (GB)
400
450
450
450
* 7th generation or later

When the number of managed devices exceeds 5,000

Allocate multiple Agents so that the number of devices managed by a single Agent is 5,000 or less. One Manager can manage up to 10 Agents. One Agent can also be installed to the same computer as the Manager.
No. of managed devices
Up to 10,000
Up to 30,000
Up to 50,000
Computers to install the Manager and Agent
Processor *1
Xeon
Xeon
Xeon
No. of logical cores
8
16
20
Memory (GB)
24
40
40
Hard disk space (GB)
500
700
900
Computers to install the Manager only
Processor *1
Xeon
Xeon
Xeon
No. of logical cores
8
16
20
Memory (GB)
16
32
32
Hard disk space (GB)
400
600
800
Computers to install the Agent only
Processor *2
Core i7
Core i7
Core i7
No. of logical cores
4
4
4
Memory (GB)
8
8
8
Hard disk space (GB)
100
100
100
Number of Agents
2
6
10
*1 Kaby Lake generation or later
*2 7th generation or later

Software

The operating system and software runtime environment are the same for the Manager and the Agent.

Operating System

Microsoft Windows Server 2016 (latest service pack)
Edition: Standard
Microsoft Windows Server 2019 (latest service pack)
Edition: Standard
Microsoft Windows 10 (latest version or one version older of feature update)
Edition: Pro/Enterprise
Platform: 64-bit
IMPORTANT
Confirm the following in advance regarding the operating system.
The operating system is up to date.
The date/time and region are set correctly.
The operating system is set to not enter the sleep mode.

Software Runtime Environment

Latest version of the .NET Framework (version 4.6.2 or later)

Database Software

SQLite
Microsoft SQL Server 2017
Edition: Express/Web/Standard/Enterprise
Platform: 64-bit
Microsoft SQL Server 2019
Edition: Express/Web/Standard/Enterprise
Platform: 64-bit
IMPORTANT
SQLite is included with this software. SQLite is automatically installed if it is selected as the database to use when installing the Manager.
Use Microsoft SQL Server when the number of devices to manage exceeds 5,000. It is recommended that you use the Standard Edition or Enterprise Edition when the number of devices to manage exceeds 3,000.
This software supports the latest version of the above SQL Server.
The system requirements when SQL Server operates on a different computer to the Manager are the same as the system requirements for this software.

Language of the operation system and database software

English

Client Computer

The web browsers that can access this software are indicated below.
Microsoft Internet Explorer 11 *1
Microsoft Edge *2
Google Chrome
Mozilla Firefox
 
*1 The dashboard cannot be displayed with Microsoft Internet Explorer 11.
*2 This software does not support the IE mode of Microsoft Edge (Chromium-based).

Display Language of This Software

English/French/German/Italian/Spanish/Japanese
The display language follows the setting of the web browser. When a language other than the above languages is set, this software is displayed in English.

Virtual Environment

The Manager and the Agent of this software can run in virtual environments that support the operating system where this software runs.

Network

Multiple Network Connections

When a device supports multiple network connections, connect the computer where this software operates to the network connected to the main line of the device. This software does not support operation using the sub line of a device.

Internet Protocols

Both the computer to install the Manager to and the computer to install the Agent to must be set to enable communication via IPv4.
Devices must be set to enable communication via either IPv4 or IPv6. (They can communicate with this software if either or both are enabled.)

Devices That Communicate with IPv6 Only

The following settings are required when a device set to communicate with an IPv6 address only is included in the devices for management with this software.
Computers to install the Manager
Set the device to communicate with both IPv4 and IPv6.
Set the same FQDN for the IPv4 address and IPv6 address.
Register the information for both addresses to a name resolution server such as a DNS server.
Computers to install the Agent
Set the device to communicate with both IPv4 and IPv6.
Devices
Set the FQDN to the device.
Register the FQDN of the device to a name resolution server such as a DNS server.
Specifying the Initial Settings of Printers (Basic Functions)
When Installing the Manager
Specify the FQDN of the manager as the [Site Address] configured during installation.
Installing the Manager
Devices Managed by the Agent
For devices that communicate with IPv6 only, specify the FQDN.
Configuring the Agents