Replacing the Toner Cartridge

A warning message appears in the display when the amount remaining in the toner cartridge is low or when printing is no longer possible because of toner depletion. Note that the print quality may suffer if you continue printing without resolving this issue. You can check the amount remaining in the toner cartridges on the display (Checking the Remaining Amount of Consumables).

When a Message Appear

The message that is displayed depends on the amount remaining in the toner cartridges. Depending on which message is displayed, you will need to make sure that you have a replacement toner cartridge ready or replace the toner cartridge.
Before Replacing the Toner Cartridge
Procedure for Replacing the Toner Cartridge
Consumables

<Prepare cartridge.>

This message notifies you that a toner cartridge needs to be replaced soon. Make sure that you have a replacement toner cartridge ready. Replace the toner cartridge if you see this message before you start to print a large job.

When a message is displayed

When copying or printing, you can continue printing the original.

If a message is displayed when the machine is receiving a fax/I-Fax or automatic report output is set, received faxes/I-Faxes and reports will be stored in memory so that they do not appear faded after they are printed. To continue printing even if the amount remaining in toner cartridge is running low, set <Continue Print. When Cart. Low> to <On>. <Continue Print. When Cart. Low>

Specify when a message is displayed

You can set any value as the percentage of the amount remaining in the toner cartridge that triggers a message. <Display Timing for Cart. Prep.>

<Low Cartridge Level>

<Display Cartridge Replacement Steps>
Displays the procedure for replacing a toner cartridge. Follow the on-screen instructions to replace the toner cartridge.

<Continue Printing>
You can end a printing stoppage state and continue copying/printing.

<Check Cartridge Name>
You can check the toner cartridge name.


Specify when a message is displayed You can set any value as the percentage of the amount remaining in the toner cartridge that triggers a message. <Display Timing for Cart. Prep.>

<End of cartridge lifetime.>

This message notifies you that a toner cartridge has reached the end of its lifetime. It is recommended that you replace the cartridge with a new one. You can continue printing, but the print quality cannot be guaranteed.

<Cannot print. A non-Canon or counterfeit cartridge may be inserted.>

This message notifies you that the machine may not print in optimum quality. It is recommended that you replace this cartridge with a new one.


When this message is displayed, you cannot continue printing. <Canon Genuine Mode>

When Printouts are Poor in Quality

If your printouts begin to show any of the following features, one of your toner cartridges is consumed. Replace the nearly empty toner cartridge even if no message is displayed.
Before Replacing the Toner Cartridge
Procedure for Replacing the Toner Cartridge

Streaks Appear/Printing is Uneven		Partially faded		Uneven density		White Spots Appear

Toner smudges and splatters appear		Blank space of originals becomes grayish in printouts

Before Replacing the Toner Cartridge

Perform the following before replacing the toner cartridge. The message may no longer appear, or print quality may be improved.

Open the front cover.

Remove the toner cartridge.

Shake the toner cartridge 5 or 6 times as shown below to evenly distribute the toner inside the cartridge.

Install the toner cartridge.

Fully push it in until it cannot go any further.

Close the front cover.

Procedure for Replacing the Toner Cartridge


Do not touch the contacts () inside the machine Doing so may result in a fault.


Be sure to hold the toner cartridge using the handle. Do not touch the toner cartridge memory () or the electrical contacts (). To avoid scratching the surface of the drum inside the machine or exposing it to light, do not open the drum protective shutter ().