About This Manual

System Requirements

The manual works with the following web browsers. Use the manual with the script functions and cookies activated in the web browser.

Windows

Microsoft Edge

Firefox

Firefox ESR

Chrome *

macOS

Safari

Firefox

Chrome *

Linux

Firefox

iOS

Safari *

Android

Chrome *

*Only when browsing the manual via the Internet.

Symbols Used in This Manual

The following symbols are used in this manual to explain procedures and restrictions.

IMPORTANT

Indicates operational requirements and restrictions. Be sure to read these items carefully to operate the product correctly, and avoid damage to the product or property.

NOTE

Indicates a clarification of an operation, or contains additional explanations for a procedure. Reading these notes is highly recommended.

Buttons Used in This Manual

The following button names are a few examples of how buttons to be pressed are represented in this manual:

Buttons on Computer Operation Screens: [Button Name]

Examples: [OK]

[Next]

NOTE
The procedures in this manual assume that the [Start] menu display has not been customized after the Windows installation.

Displays Used in This Manual

Screen shots of computer operation screens used in this manual may differ from the ones you actually see, depending on your environment.

The location of buttons selected/clicked during operations are enclosed with

. If multiple buttons to operate are displayed, they are all enclosed.

Abbreviations Used in This Document

This manual uses the following abbreviations.

Microsoft Windows Server 2016 operating system: Windows Server 2016

Microsoft Windows Server 2019 operating system: Windows Server 2019

Microsoft Windows 10 operating system: Windows 10

Microsoft Windows operating system: Windows

Microsoft .NET Framework: .NET Framework

Microsoft Windows Internet Explorer: Internet Explorer

Microsoft Edge: Edge

Google Chrome: Chrome

Mozilla Firefox: Firefox

Canon Data Collection Agent: Data Collection Agent

Canon imageWARE Enterprise Management Console: Enterprise Management Console

Canon imageWARE Enterprise Management Console RDS Plug-In: RDS Plug-in

Terms Used in This Document

The term "this software" refers to Data Collection Agent.

The term "device" refers to multi functional peripherals and printers.

The term "monitored device" refers to a device managed by this software as the target for sending device information to the Remote Monitoring Server.

The term "Windows client OS" refers to Windows 10.

The term "Windows server OS" refers to Windows Server 2016/Server 2019.