Checking the Status and Log for Sent and Received Faxes

Processes handled by the machine, including sending and receiving faxes, are managed as jobs. By checking the status and log of jobs, you can determine whether a job was sent or received correctly and the cause of errors that occur.
When the settings are configured to save faxes that could not be forwarded, these faxes can be printed on the machine or forwarded to a different destination instead.
* If the log is set to not be displayed, you can only check the send and receive status. [Display Job Log]

Checking Sent and Received Faxes

You can check the status and log of sent and received faxes.
You can also check the number of pages of the fax and the fax numbers of the destination and sender, and forward faxes waiting to be received and printed.
This section describes how to check the status and log using the operation panel.
You can also use Remote UI from a computer to check the status and log. To print faxes saved in the memory, use Remote UI. Checking Usage and Logs with Remote UI
1
On the operation panel, press [Status Monitor] in the [Home] screen or other location. [Home] Screen
The [Status Monitor] screen is displayed.
2
Press [TX Job] or [RX Job].
3
Check the status and log on each tab.
When Checking the Status of Sent and Received Faxes
1
On the [TX Job Status] and [RX Job Status] tabs, check the jobs being processed or waiting to be processed.
Faxes saved in the memory are displayed in the [RX Job Status] tab as [Waiting to print].
2
Select a job to view its details.
The job details are displayed.
3
View the number of pages, the fax numbers of the destination and sender, and other information.
When there are multiple fax destinations, press [Destination] to display them in a list.
Press [Forward] to forward faxes waiting to be received or printed to a destination registered in the Address Book. You cannot forward faxes being received or printed.
When Checking the Log of Sent and Received Faxes
1
On the [TX Job Log] and [RX Job Log] tabs, check the completed sent and received jobs.
2
Select a job to view its details.
The job details are displayed.
3
View the number of pages and the fax numbers of the destination and sender.
When there are multiple fax destinations, press [Destination] to display them in a list.
When the TX/RX Job Log displays [Error]
Sending or receiving was canceled, or an error occurred.
If a three-digit number starting with "#" (error code) is displayed, you can check the cause and solution using the error code. An Error Code Is Displayed
Registering Destinations to the Address Book
On the screen displaying the job details, press [Regst to Add Book] to register the destination to the Address Book.
* This operation is not available when there are multiple destinations.

Checking Faxes that Failed to Be Forwarded

If a fax could not be forwarded but remains in the memory, you can print it or forward it to a different destination, and view its content.
This section describes how to check the fax content using the operation panel.
You can also use Remote UI from a computer to check the fax content. To preview the fax content, use the Remote UI. Checking Usage and Logs with Remote UI
Required Preparations
Configure the settings to save faxes that could not be forwarded in the memory of the machine. Auto Forwarding and Backing Up Received Faxes
1
On the operation panel, press [Status Monitor] in the [Home] screen. [Home] Screen
The [Status Monitor] screen is displayed.
2
Press [Fax Forwarding Errors].
A list of jobs of faxes that could not be forwarded is displayed.
3
Select a job you want to check.
The job details are displayed.
4
Print or forward the fax to a different destination, and view the fax content.
To print with the machine, press [Print] [Yes].
To send or save the fax to a destination different from the one set as the forwarding destination, press [Forward], select the checkbox of a destination registered in the Address Book, and press [Apply].
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