Printouts Are Faded

Troubleshoot by checking the following steps:

Step 1: Checking the Paper and Toner Cartridges

Are You Using Appropriate Paper?

Check whether the paper in the machine is usable, and replace it with appropriate paper, as needed.
Usable Paper
Loading Paper

Set the paper size and type correctly according to the loaded paper. Specifying the Paper Size and Type

Does the Printed Toner Flake Off Depending on Paper Type or Usage Environment?

If so, setting [Reduce Toner Flaking] to [Mode 1] may improve the problem. If that does not work, select [Mode 2].

Touch Panel Model

[Home] screen on the operation panel

[Menu]

[Adjustment/Maintenance]

[Adjust Image Quality]

[Special Processing]

[Reduce Toner Flaking]

[Mode 1] or [Mode 2]

Black and White LCD Model

[Home] screen on the operation panel

[Menu]

[Adjustment/Maintenance]

[Adjust Image Quality]

[Special Processing]

[Reduce Toner Flaking]

[Mode 1] or [Mode 2]

* When this setting is enabled, ghost images may appear in unprinted areas.

Have the Toner Cartridges Reached the End of Their Lifetime?

Parts inside the toner cartridges may have deteriorated. If this symptom occurs, it is recommended to replace the toner cartridges regardless of the remaining amount of toner or messages displayed. Replacing the Toner Cartridges

Step 2: Adjusting the Print Quality

Are Images Shifted or Is Printing Faded Frequently?

Setting [Prevent Print Fading/Misalign.] to [On] may improve the problem.

Touch Panel Model

[Home] screen on the operation panel

[Menu]

[Adjustment/Maintenance]

[Adjust Image Quality]

[Special Processing]

[Prevent Print Fading/Misalign.]

[On]

Black and White LCD Model

[Home] screen on the operation panel

[Menu]

[Adjustment/Maintenance]

[Adjust Image Quality]

[Special Processing]

[Prevent Print Fading/Misalign.]

[On]

* When you select [On], the printing speed may decrease.

Step 3: Checking the Usage Environment of the Machine

Are You Using the Machine in an Environment with Sudden Temperature Changes?

Sudden temperature changes can create condensation, which can result in faded or blurry images and text. Setting [Control Condensation] to [On] may solve the problem.

Touch Panel Model

[Home] on the operation panel

[Menu]

[Adjustment/Maintenance]

[Maintenance]

[Control Condensation]

[On]

Black and White LCD Model

[Home] screen on the operation panel

[Menu]

[Adjustment/Maintenance]

[Maintenance]

[Control Condensation]

[On]

* During condensation removal, a blank sheet of paper may be output without being printed correctly. If you set this to [On], you can set whether to restrict printing.
* If you set this to [On], you must keep the machine ON to continuously remove the condensation. The automatic shutdown setting is disabled.

Is the Machine Installed in a Location Subject to Strong Wind Such as from an Air Conditioner?

If so, adjust the air direction and volume of the air conditioner.
If that does not work, setting [Switch Paper Feed Method] to [Print Side Priority] may improve the problem.

Touch Panel Model

[Home] on the operation panel

[Menu]

[Function Settings]

[Common]

[Paper Feed Settings]

[Switch Paper Feed Method]

[Print Side Priority]

Black and White LCD Model

[Home] on the operation panel

[Menu]

[Function Settings]

[Common]

[Paper Feed Settings]

[Switch Paper Feed Method]

[Print Side Priority]

* When you select [Print Side Priority], the printing speed for 1-Sided printing will decrease.

Step4: Checking the Special Processing Setting

Is [Special Processing] Enabled?

If so, setting [Special Processing] below to [Off] may improve the problem. [Special Processing]

[Env. Flap Closing Prevention] or [Envelope Flap Closing Prevention]

[Paper Curl Correction]

[Rdc Condens. (Consec 2-Sd Prt)] or [Reduce Condensation (Consec. 2-Sd Print)]

[Correct Uneven Gloss]

[Correct Void]

Touch Panel Model

[Home] screen on the operation panel

[Menu]

[Adjustment/Maintenance]

[Adjust Image Quality]

[Special Processing]

Black and White LCD Model

[Home] screen on the operation panel

[Menu]

[Adjustment/Maintenance]

[Adjust Image Quality]

[Special Processing]