Configuring the Preferences
This section describes the procedure for configuring the settings to enable communication with the Remote Monitoring Server.
Configuring the Connection
When HTTPS Is the Protocol for Communication with the Remote Monitoring Server
1.
Confirm that the device [Monitoring Mode] is set.
IMPORTANT |
If the [Monitoring Mode] is not set, connection settings cannot be configured. |
2.
When migrating from the iW Management Console RDS Plug-in, prepare a settings file exported from the RDS Plug-in.
3.
Select [System] menu > [Connection Settings] in this software.
4.
When you have a settings file exported from the RDS Plug-in, import the settings.
Click [Import].
Select the settings file on the import screen.
Click [Import].
The imported settings are reflected.
5.
Configure the required settings on the [Connection Settings] page.
[Proxy Settings]
When using a proxy server, configure the following settings.
Select [Use a proxy server].
Enter the address and port number of the proxy server.
To use Basic authentication for the proxy server, select [Authenticate user].
Enter the user name and password to use for authentication.
[Service Settings]
Enter the unique RDS ID used by the Remote Monitoring Server for identifying this software in [RDS ID].
In [Customer ID], enter the unique customer ID used by the Remote Monitoring Server to identify this software.
6.
Click [Register].
Click [OK] on the confirmation screen to start the process for registering the settings to the Remote Monitoring Server.
NOTE |
[Communication Test] is executed in the following cases. When communication with the Remote Monitoring Server becomes impossible after starting operation When the proxy settings are changed on the following page [System] menu > [Connection Settings] page |
When SMTP Is the Protocol for Communication with the Remote Monitoring Server
1.
When migrating from the iW Management Console RDS Plug-in, prepare a settings file exported from the RDS Plug-in.
2.
Select the [System] menu > [Connection Settings] in this software.
3.
When you have a settings file exported from the RDS Plug-in, import the settings on the [Connection Settings] page.
Click [Import].
Select the settings file on the import screen.
Click [Import].
The imported settings are reflected.
4.
Configure the required settings on the [Connection Settings] page.
[E-Mail Settings]
In [Cc], enter one CC address per line.
In [RDS E-Mail Address], enter the sender address.
In [SMTP Server Address], enter the address of the SMTP server.
In [Port Number], enter the port number for communicating with the SMTP server.
To use encrypted communication when communicating with the SMTP server, select [Use SSL/TLS].
When using SMTP authentication for the SMTP server, select [Use SMTP authentication] and enter the user name and password used for authentication.
In [E-Mail Split Size], select the size for dividing e-mail.
[Service Settings]
Enter the unique RDS ID used by the Remote Monitoring Server for identifying this software in [RDS ID].
If you are using this software in a region where your local service center uses 12 character device IDs, select [Pad short device IDs with leading zeroes].
IMPORTANT |
If you are unsure whether your local service center uses 12 character device IDs, contact your local service center. If you specify the wrong setting, this software will be unable to send data to the Remote Monitoring Server. |
5.
Click [Send Test E-Mail] to perform a communication test with the specified settings.
If the communication test fails, the entered settings cannot be registered to this software. Check the entered settings, and perform the communication test again.
6.
If sending of the test e-mail is successful, click [Update].
Configuring the Sending Schedule
This section describes the procedure for configuring the schedule for sending data from this software to the Remote Monitoring Server.
NOTE |
For devices monitored using the Cloud Connection Agent function, data is sent according to a schedule retrieved from the Remote Monitoring Server, rather than this schedule. |
1.
Select the [System] menu > [Sending Schedule].
2.
On the [Sending Schedule] page, configure the required settings.
[Sending Schedule Settings]
[Send Time] | Select the time to set the data. |
[Sending Interval] | When [24 Hours] is selected, the data is sent at the time selected in [Send Time].
When [12 Hours] is selected, the data is sent at the time selected in [Send Time] and 12 hours later. |
3.
Click [Update].
Checking the Sending History
This section describes the procedure for checking the history of sending e-mail from this software to the Remote Monitoring Server.
NOTE |
The transmission history can only be checked when SMTP is the protocol for communication with the Remote Monitoring Server. |
1.
Select the [System] menu > [Sending History].
2.
The history of e-mail transmission can be checked on the [Sending History] page.