User's Guide (Product Manual)
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Introduction (About the Machine)
Using User's Guide
Screen Layout of User's Guide
Viewing User's Guide
Manual Display Settings
Manuals and Their Contents
Installation Location
Parts and Their Functions
Front Side
Back Side
Interior
Paper Deck
Control Panel (Optional)
Main Power and Energy Saver Key
Loading Paper
Basic Paper Loading Method
Loading Envelopes
Loading Tab Paper
Orientation of The Paper To Be Loaded
Specifying Paper Size and Type
Specifying Paper Size and Type in the Paper Deck
Registering Free Size Paper (Custom Size Paper)
Automatically Selecting the Appropriate Paper Source for a Specific Function
Specifying the Output Tray for Preprinted Paper
Hardware Specifications
Main Unit
Available Paper
POD Deck-E/Secondary POD Deck-E
Staple Finisher-AF
Booklet Finisher-AF
Document Insertion Unit-R
Paper Folding Unit-K
Sensing Unit-B
Basis Weight Equivalency
Basis Weight Chart
Notice
Maintenance
Inspecting the Breaker
Regular Cleaning
Cleaning the Exterior
Cleaning the Scanning Glass of the Sensing Unit-B (Optional)
Replacing the Toner Cartridge
Replacing the Waste Toner Container
Replacing the Cleaning Web Unit
Loading Staples (Optional)
Replacing the Staple Case in the Stapler Unit (Staple Finisher-AF/Booklet Finisher-AF)
Replacing the Staple Case in the Saddle Stitcher Unit (Booklet Finisher-AF)
Emptying the Punch Waste (Optional)
Discarding the Punch Waste (Staple Finisher-AF/Booklet Finisher-AF)
Discarding Staple Waste (Optional)
Discarding Staple Waste (Staple Finisher-AF/Booklet Finisher-AF)
Replacement Parts
Checking the Remaining Amount of Consumables
Clearing Paper Jams
Paper Jams in the Marking Engine (Inside the Main Unit)
Paper Jams in the Lower Feeding Unit/Paper Decks of the Main Unit
Paper Jams in the Feeding Unit
Paper Jams in the Buffer Pass Station
Paper Jams in the Fixing Station (Inside the Main Unit)
Paper Jams in the Fixing Station
Paper Jam in the Between the Main Unit and the POD Deck-E (Optional)
Paper Jams in the Main Unit Side
Paper Jams in the Buffer Pass Unit
Paper Jams in the POD Deck (Optional)
Paper Jams in the Front Right Cover/Horizontal Pass
Paper Jams in the Paper Decks
Paper Jams in a Finisher (Optional)
Paper Jams in the Staple Finisher-AF/Booklet Finisher-AF
Paper Jams in the Other Optional Equipment (Optional)
Paper Jams in the Document Insertion Unit-R
Paper Jams in the Paper Folding Unit-K
Paper Jams in the Sensing Unit-B
Clearing Staple Jams (Optional)
Staple Jams in the Stapler Unit (Staple Finisher-AF/Booklet Finisher-AF)
Staple Jams in the Saddle Stitcher Unit (Booklet Finisher-AF)
Options
Optional Equipment
POD Deck-E/Secondary POD Deck-E
Staple Finisher-AF/Booklet Finisher-AF
Document Insertion Unit-R
Paper Folding Unit-K
Finisher Long Sheet Catch Tray-B
High Capacity Stacker-J
Sensing Unit-B
Operator Attention Light-A
Outputting Paper to the Finisher/Stacker
Caution When Outputting Paper to the Finisher/Stacker
To Stack Paper More Neatly
Optional Equipment Supporting Specific Functions
Setting Up
Preparations Required Before Use
Preventing Unauthorized Access
Logging in as an Administrator
Setting the Date/Time
Setting up the Network Environment
Canceling the Network Setting Lock
Connecting to a Wired LAN
Adapting to the Network Environment
Making SMB Settings
Other Network Settings
Basic Operations
Using the Touch Panel Display
Basic Screens on the Touch Panel Display
Items Displayed on the <Home> Screen
Basic Operation of the Touch Panel Display
Entering Characters
Logging into the Machine
List of Items That Can Be Personalized
Customizing the Touch Panel Display
Customizing the <Home> Screen
Creating a Shortcut for a Frequently Used Function
Registering a Combination of Frequently Used Functions
Registering Frequently Used Settings as Personal Buttons/Shared Buttons on the <Home> Screen
Registering Personal Buttons/Shared Buttons
Switching the Displayed Language
Registering Shortcuts for Frequently Used Settings/Registered Items
Customizing the Screen Display Appearance and the Operational Conditions
Canceling Print Jobs
Setting Sounds
Entering Sleep Mode
Paper Type Management Settings
Registering Custom Paper Types
Adjusting the Level of Curl Correction
Changing the Secondary Transfer Voltage
Adjusting the Image Position
Adjusting the Image Position Automatically (Optional)
Setting an Interruption Interval for Adjustment Pages (Optional)
Adjusting Fan Level for Paper Separation
Adjusting Secondary Transfer Belt Speed
Changing the Tail End White Patch Correction
Adjusting the Fan Level for Paper Conveyance Before Fixation
Adjusting Speed of Paper Conveyance
Changing the Wrinkle Correction Level
Adjusting Paper Conveyance Support Plate
Reducing a Folded Corner when Printing on Both Sides
Adjusting Print and Finish Quality
Adjust Image Quality
Adjusting Gradation
Correcting Uneven Density
Correcting Color Mismatch
Dither Settings
Adjusting Color Balance
Color Cast Correction
White Gap Correction
Disabling Tail End Toner Correction
Selecting Productivity Priority/Image Quality Priority of a Job with a Mixed Paper Types
Low Temperature Environment Mode
Uneven Gloss Correction
Adjusting Drum Temperature
Special Smoothing
High Gloss Mode
Adjust Action
Adjusting the Saddle Stitch Fold Position and Staple Position
Double Staple Width Adjustment
Adjusting the Trimming Width
Perfect Binding Finishing Size Fine Adjustment
Adjusting the Amount of Glue for Perfect Binding
Adjusting the Paper Folding Position
Curl Correction for Each Paper Drawer
Paper Alignment When Stapling
Paper Alignment on Finisher Tray A/B
Printing
Using Storage Space
Making Simple Edits to Files
Saving Documents in the Mail Box
Editing Files in the Mail Box
Specifying the Mail Box Settings
Printing Files in the Mail Box
Setting Screen and Operations for Printing Saved Files
Useful Print Functions
Selecting Color Printing or Black and White Printing
Selecting Print Paper
Finishing by Collating/Grouping
Finishing with the Stapler
Other Finishing Functions
2-Sided Printing
Inserting Sheets and Chapter Pages (Insert Sheets)
Shifting the Image
Superimposing Images
Attaching Numbers and Symbols to Printouts
Adjusting the Color
One Touch Color Mode
Checking the Print Results
Confirming Prints during Printing
Making Booklets
Making Booklets (Booklet Printing)
Setting Binding Margins
Adding a Cover and Back Cover
Perfect Binding
Restrictions on Combinations of Print Functions
Print Screen
<Options> Screen (1/2)
<Options> Screen (2/2)
Managing the Machine
Managing Users
Configuring the Personal Authentication Management Settings
Registering User Information in the Local Device
Importing/Exporting User Data
Adding and Editing User Information in a CSV File
Registering Server Information
Configuring the Authentication Functions
Using Personal Authentication to Manage Printing via a Computer
Using Other Convenient Personal Authentication Management Functions
Setting the Department ID Management
Changing the System Manager ID and PIN
Configuring the Department ID Management Settings
Using Department IDs to Manage Printing via Computer
Using ACCESS MANAGEMENT SYSTEM
Deleting User Setting Information
Configuring the Network Security Settings
Setting a Proxy
Configuring the Key and Certificate for TLS
Generating the Key and Certificate for Network Communication
Restricting the Machine's Functions
Restricting Printing from a Computer
Increasing the Security of Documents
Printing User Information on Documents
Managing the Machine from a Computer (Remote UI)
Starting the Remote UI
Checking the Status and Logs
Turning OFF/Restarting the Machine
Registering User Groups
Registering a Key and Certificate for Network Communication
Configuring the Expiration Check Method for Received Certificates
Generating a Key and Certificate Signing Request (CSR)
Retrieving/Updating a Certificate from an SCEP Server
Managing Stored Files
Managing the Logs
Importing/Exporting the Setting Data
Importing/Exporting All Settings
Importing/Exporting the Settings Individually
Backing Up/Restoring Data
Updating the Firmware
Updating the Firmware (Distribution)
Setting Scheduled Updates
Displaying Messages from the Administrator
Configuring the Visual Message Function
Installing System Options
Synchronizing Settings for Multiple Canon Multifunction Printers
Starting Setting Synchronization
Specifying Detailed Synchronization Settings (Server Machine or Server/Client Machine)
Switching the Machines to Synchronize
Distributing the Device Information to Other Canon Multifunction Printers
Registering the Device Information Destinations
Performing User Authentication when Distributing Device Information
Distributing the Device Information
Checking the Results of Device Information Distribution
Managing Storage Device Data
Initializing All Data/Settings
Using TPM
Checking the Number of Pages for Print
Printing Reports and Lists
Checking the Options Installed on This Machine
Settings/Registration
<Preferences>
<Paper Settings>
<Display Settings>
<Timer/Energy Settings>
<Network>
<TCP/IP Settings>
<External Interface>
<Accessibility>
<Adjustment/Maintenance>
<Adjust Image Quality>
<Adjust Action>
<Adjust Fold Position>
<Maintenance>
<Check Maintenance Method>
<Initialize After Replacing Parts>
<Function Settings>
<Common>
<Paper Feed Settings>
<Paper Output Settings>
<Print Settings>
<Output Report Default Settings>
<Register Finishing Size>
<Printer>
Custom Settings
<Store/Access Files>
<Common Settings>
<Access Stored Files Settings>
<Mail Box Settings>
<Settings for All Mail Boxes>
<Box Security Settings>
<Web Access>
<Management Settings>
<User Management>
<Authentication Management>
<Keyboard Authentication>
<Device Management>
<Limited Functions Mode>
<Manage Personal Settings>
<License/Other>
<MEAP Settings>
<Data Management>
<Import/Export>
<Security Settings>
<Authentication/Password Settings>
<Authentication Function Settings>
<Password Settings>
<Encryption Settings>
Volume Settings (Volume Settings)
Troubleshooting
If the Machine Does Not Operate
Cannot Print
Problems with Printing Results
Problems with the Network
Problems with MEAP
Other Problems
A Message or a Number Starting with "#" (an Error Code) Is Displayed
A Message Saying to Contact a Local Authorized Canon Dealer Is Displayed
Countermeasures for Each Message
Countermeasures for Each Error Code
Implementing Security Measures
Various Security Functions
Appendix
Third Party Software
Feature Highlights
Operability
Utilizing Personalization
Image Quality
Manageability
Configuring the Automatic Adjustment Settings
Reliability
Office Compatibility
The List of System Functions and Items
Home
Access Stored Files
MEAP
Installing MEAP Applications
Managing MEAP Applications
Managing MEAP Application Licenses
Changing Login Services
Basic Windows Operations
System Specifications
Storage Space Functions
Management Functions
System Environment
Network Environment
System Options

Portal Top > Manual top > Maintenance > Clearing Paper Jams > Paper Jam in the Between the Main Unit and the POD Deck-E (Optional)

Paper Jam in the Between the Main Unit and the POD Deck-E (Optional)

Document number: AE9R-02E

If a paper jam occurs between the main unit and the POD Deck-E, a screen prompting you to remove the jammed paper appears on the touch panel display. Check the location of the paper jam, and follow the procedure described below, while referring to the directions that appear on the touch panel display, to remove the jammed paper.

Paper Jams in the Main Unit Side

Paper Jams in the Buffer Pass Unit

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