Paper Jams in the Feeder

Document number: 8W0J-0E7
Remove the original jammed inside or at the rear side of the feeder. If the original tears, be sure to remove the parts so that no pieces remain.
2-Sided Double Pass Feeder
1-Sided Feeder

2-Sided Double Pass Feeder

1
Open the feeder cover.
2
Move the lever to unlock.
3
Gently pull out the original.
4
Hold the green knob, and open the inner cover.
5
Gently pull out the original.
6
Close the inner cover.
7
Return the lever back in place, and close the feeder cover.
8
Place the original in the feeder again.
The message [Paper jammed.] disappears, and you can scan the original.
Jobs in which an original jammed are canceled automatically. The job does not resume even if you place the original again, so execute the job again.
If Paper Jams Occur Repeatedly
Check the status of the machine and original. Paper Jams That Occur Repeatedly

1-Sided Feeder

1
Open the feeder cover.
2
Gently pull out the original.
3
Close the feeder cover.
4
Place the original in the feeder again.
The message [Paper jammed.] disappears, and you can scan the original.
Jobs in which an original jammed are canceled automatically. The job does not resume even if you place the original again, so execute the job again.
If Paper Jams Occur Repeatedly
Check the status of the machine and original. Paper Jams That Occur Repeatedly

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User's Guide (Product Manual)
USRMA-7578-012023-06Copyright CANON INC. 2023