Updating the Firmware (5 Lines LCD Model)
When functions are added or the software version is upgraded, the firmware of the machine is updated.
Check the version of the firmware, and update the firmware via the Internet or a computer according to the usage environment of the machine.
: Can be updated
: Cannot be updated
Usage environment of the machine | Connection via Internet | Connection via computer |
Wired LAN connection | | |
Wireless LAN connection | | |
USB connection | | |
Use IPv6 | | |
* You cannot update the firmware in an IPv6 Environment. Connect the machine to a computer via USB, and update from the computer.
Checking the Firmware Version
Check the current version of the firmware before updating it, and then check the version after updating to see if the update was performed correctly.
This section describes how to check the firmware version using the operation panel.
You can also use Remote UI from a computer to check the firmware version.
Managing the Machine from a Computer (Remote UI)Administrator privileges are required.
1
On the operation panel, select [Menu] in the [Home] screen, and press
.
[Home] Screen2
The [Update Firmware] screen is displayed.
If the login screen appears, enter the System Manager ID and PIN, and then press [<Log In>]
.
System Manager ID and PIN3
Select [Version Information], and press
.
Displays the current version of the firmware.
Updating the Firmware via the Internet
Use the operation panel to update the firmware via the Internet. You cannot update it using Remote UI from a computer.
Administrator privileges are required. When the firmware has been updated, the machine restarts automatically.
1
On the operation panel, select [Menu] in the [Home] screen, and press
.
[Home] Screen2
The [Update Firmware] screen is displayed.
If the login screen appears, enter the System Manager ID and PIN, and then press [<Log In>]
.
System Manager ID and PIN3
The firmware update confirmation screen is displayed.
4
In the licensing screen, press
.
5
Press
.
Downloading of the firmware starts.
|
Do not turn the machine OFF while it is restarting or during the firmware update. Doing so may cause the update to fail. Failed updating may result in an error message appearing during startup and the machine being unusable. In this event, use the dedicated recovery firmware to redo the update via a computer. Updating the Firmware via a Computer* Download the dedicated recovery firmware from the Canon website for your country/region. https://global.canon/en/support |
Updating the Firmware via a Computer
Update the firmware from a computer connected to the machine via wired LAN or USB.
How to Update from a Computer
See the "User Support Tool Operation Guide" included with the firmware.
To Put the Machine into Update Waiting State (Download Mode)
Use the following procedure.
Use the operation panel to perform this operation. You cannot perform this operation using Remote UI from a computer.
Administrator privileges are required.
1
On the operation panel, select[Menu] in the [Home] screen, and press
.
[Home] Screen2
The [Update Firmware] screen is displayed.
If the login screen appears, enter the System Manager ID and PIN, and then press [<Log In>]
.
System Manager ID and PIN3
Switches the machine to download mode and puts it into update waiting state.