Paper Jams in a Paper Source

Check the paper jam location on the screen, and follow the procedure below to remove the paper.
Confirm before handling
Before starting the operation to clear paper jams, confirm that the covers and paper drawers of the machine and optional equipment are closed.

Clearing Paper Jams in Paper Drawers 1

1
Check whether paper is jammed in the paper drawer 1.
Open the paper drawer.
If paper is jammed, gently pull it out in the direction of the arrow.
Push the paper drawer in until it clicks.
When closing the paper drawer, be careful not to get your fingers caught, as this may result in personal injury.
Continue following the instructions on the screen to proceed with the interrupted operation or continue clearing paper jams.

Clearing Paper Jams in Paper Drawers 2

1
Check whether paper is jammed in the upper-right cover of the paper drawer.
Open the upper-right cover of the paper drawer.
If paper is jammed, gently pull it out in the direction of the arrow.
Gently close the upper-right cover of the paper drawer until it clicks.
2
Check whether paper is jammed in the paper drawer.
Open the paper drawer.
If paper is jammed, gently pull it out in the direction of the arrow.
Push the paper drawer in until it clicks.
When closing the paper drawer, be careful not to get your fingers caught, as this may result in personal injury.
Continue following the instructions on the screen to proceed with the interrupted operation or continue clearing paper jams.

Clearing Paper Jams in Paper Drawers 3 and 4

1
Check whether paper is jammed in the upper-right cover or lower-right cover of the paper drawer.
Open the upper-right cover and lower-right cover of the paper drawer.
When the Cassette Feeding Unit-AW is attached
When the High Capacity Cassette Feeding Unit-E is attached
If paper is jammed, gently pull it out in the direction of the arrow.
When the Cassette Feeding Unit-AW is attached
When the High Capacity Cassette Feeding Unit-E is attached
Gently close the upper-right cover and lower-right cover of the paper drawer until they click.
2
Check whether paper is jammed in the paper drawer.
Open the paper drawer.
If paper is jammed, gently pull it out in the direction of the arrow.
When the Cassette Feeding Unit-AW is attached
When the Cassette Feeding Unit-AW is attached
When the High Capacity Cassette Feeding Unit-E is attached
Push the paper drawer in until it clicks.
When closing the paper drawer, be careful not to get your fingers caught, as this may result in personal injury.
Continue following the instructions on the screen to proceed with the interrupted operation or continue clearing paper jams.
A987-025