Paper Jams in a Paper Source

Check the paper jam location on the screen, and follow the procedure below to remove the paper.
Confirm before handling
Close any covers that are open.

Clearing Paper Jams in Paper Drawer 1

1
Open the right cover of the main unit.
2
Check whether paper is jammed around the feed roller.
Lift up the delivery unit.
Open the delivery guide.
If paper is jammed, gently pull it out in the direction of the arrow.
Do not touch the light blue knob located inside the delivery guide. Doing so may cause paper jams.
Close the delivery guide.
3
Check whether paper is jammed in the paper drawer 1.
Hold the handle of the paper drawer and pull it out until it stops.
If paper is jammed, gently pull it out in the direction of the arrow.
Gently insert the paper drawer into the machine.
4
Gently close the right cover of the main unit until they click.
Continue following the instructions on the screen to proceed with the interrupted operation or continue clearing paper jams.

Clearing Paper Jams in Paper Drawer 2

1
Open the right cover of the main unit.
2
Check whether paper is jammed around the feed roller.
Lift up the delivery unit.
Open the delivery guide.
If paper is jammed, gently pull it out in the direction of the arrow.
Do not touch the light blue knob located inside the delivery guide. Doing so may cause paper jams.
Close the delivery guide.
3
Gently close the right cover of the main unit until they click.
4
Check whether paper is jammed in the right cover of the paper drawer.
Open the right cover of the paper drawer.
If paper is jammed, gently pull it out in the direction of the arrow.
5
Check whether paper is jammed in the paper drawer.
Hold the handle of the paper drawer and pull it out until it stops.
If paper is jammed, gently pull it out in the direction of the arrow.
Gently insert the paper drawer into the machine.
6
Gently close the right cover of the paper drawer until they click.
Continue following the instructions on the screen to proceed with the interrupted operation or continue clearing paper jams.

Clearing Paper Jams in Paper Drawers 3 and 4

1
Check whether paper is jammed in the right cover of the paper drawer.
Open the right cover of the paper drawer.
Cassette Module-AG
Cassette Feeding Unit-AX
If paper is jammed, gently pull it out in the direction of the arrow.
Cassette Module-AG
Cassette Feeding Unit-AX
2
Check whether paper is jammed in the paper drawer.
Hold the handle of the paper drawer and pull it out until it stops.
If paper is jammed, gently pull it out in the direction of the arrow.
Cassette Module-AG
Cassette Feeding Unit-AX
Gently insert the paper drawer into the machine.
3
Gently close the right cover of the paper drawer until they click.
Continue following the instructions on the screen to proceed with the interrupted operation or continue clearing paper jams.
A7K7-01X