Viewing the Print Job Status and Log
Processes handled by the machine, including printing, are managed as jobs. By checking the status and log of jobs, you can determine whether a print job was performed correctly and the cause of errors that occurred.
* If the log is set to not be displayed, you can only check the print job status. [Display Job Log]
* If the log is set to not be displayed, you can only check the print job status. [Display Job Log]
This section describes how to view this information using the control panel.
You can also check this information using Remote UI from a computer. Checking Usage and Logs with Remote UI
You can also check this information using Remote UI from a computer. Checking Usage and Logs with Remote UI
1
On the control panel, press [Status Monitor] in the [Home] screen or other location. [Home] Screen
The [Status Monitor] screen is displayed.
2
Press [Copy/Print Job].
3
Check the print job status and log on the [Copy/Print Job Status] or [Print Job Log] tab.
Viewing the Print Job Status
1 | On the [Copy/Print Job Status] tab, check the job being processed or waiting to be processed. |
2 | Select a job to view its details. The job details are displayed. |
3 | View the file name, user name, and other information. Depending on the type of characters being used, the file name and user name may not be correctly displayed. |
Viewing the Print Job Log
1 | On the [Print Job Log] tab, check the completed print jobs. |
2 | Select a job to view its details. The job details are displayed. |
3 | View the file name, user name, and other information. Depending on the type of characters being used, the file name and user name may not be correctly displayed. If Print Job Log Displays Error Information Printing was canceled, or an error occurred. If a three-digit number starting with "#" (error code) is displayed, you can check the cause and solution using the error code. An Error Code Is Displayed |