White Spots Appear

Troubleshoot by checking the following steps:

Step 1: Checking the Paper

Are You Using Appropriate Paper?

Check whether the paper in the machine is usable, and replace it with appropriate paper, as needed.
Usable Paper
Loading Paper

Are You Using Paper That Has Absorbed Moisture?

Check the precautions, and replace the paper with dry paper.
Precautions When Handling Paper
Loading Paper

Step 2: Checking the Toner Cartridge

Check the Remaining Amount of Toner in the Toner Cartridge.

Check the remaining amount of toner in the toner cartridge and replace the cartridge that are low on toner.
Checking the Remaining Amount of Consumables
Replacing the Toner Cartridge

* Depending on the usage condition of the machine, the actual remaining amount of toner may be lower than indicated or the parts may be deteriorated. If the problem persists, replace the toner cartridge.

Step 3: Checking the Occurrence of White Spots

Are Dark Characters and Lines Hollowed Out?

Setting [High Humidity Mode] to [On] may solve the problem.

[Home] screen on the control panel

[Menu]

[Adjustment/Maintenance]

[Adjust Image Quality]

[Special Processing]

[High Humidity Mode]

[On]

* Specifying [On] may lead to variations in the print density in environments with low humidity.

Step 4: Checking the Usage Environment of the Machine

Are You Using the Machine in an Environment with Sudden Temperature Changes?

Sudden temperature changes can create condensation, which can result in faded or blurry images and text. Setting [Control Condensation] to [On] may solve the problem.

[Home] on the control panel

[Menu]

[Adjustment/Maintenance]

[Maintenance]

[Control Condensation]

[On]

* During condensation removal, a blank sheet of paper may be output without being printed correctly. If you set this to [On], you can set whether to restrict printing.
* If you set this to [On], you must keep the machine ON to continuously remove the condensation. The automatic shutdown setting is disabled.

Are You Using the Machine in a Humid Environment?

Setting [High Humidity Mode] to [On] may solve the problem.

[Home] screen on the control panel

[Menu]

[Adjustment/Maintenance]

[Adjust Image Quality]

[Special Processing]

[High Humidity Mode]

[On]

* Specifying [On] may lead to variations in the print density in environments with low humidity.