Paper Jams Inside the Main Unit
Remove the paper jammed inside the main unit. Follow the instructions on the control panel to check the location of the paper jam and remove the jammed paper.
If the paper tears, be sure to remove all parts so that no pieces remain.
If you cannot remove the paper, do not try to remove it forcibly. Check the control panel and remove the jammed paper at another location.
If the paper tears, be sure to remove all parts so that no pieces remain.
If you cannot remove the paper, do not try to remove it forcibly. Check the control panel and remove the jammed paper at another location.
* If the optional inner finisher is installed, see the following:
Required Preparations
If the optional paper deck unit is installed, press the release lever and pull the paper deck unit away from the main unit.
Close the cover and paper drawer if they are open.
1
Remove any paper loaded in the multi-purpose tray.
2
If paper is jammed inside the multi-purpose tray, gently pull it out in the direction of the arrow.
3
Pull the lever and open the right cover of the main unit.
4
If paper is jammed inside the output unit, gently pull it out in the direction of the arrow.
5
If paper is jammed inside the reversing unit, gently pull it out in the direction of the arrow.
6
If paper is jammed inside the duplex unit entrance, gently pull it out in the direction of the arrow.
7
Check whether paper is jammed inside the fixing assembly.
1
Hold the green lever and open the fixing assembly.
2
If paper is jammed, gently pull it out in the direction of the arrow.
If Paper Cannot Be Removed
Close the fixing assembly and gently pull out the paper from the bottom.
3
Close the fixing assembly.
8
Check whether paper is jammed inside the duplex unit.
1
Hold the green lever and open the duplex unit.
2
If paper is jammed, gently pull it out in the direction of the arrow.
If Paper Cannot Be Removed
Close the duplex unit and gently pull out the jammed paper in the direction of the arrow.
3
Close the duplex unit.
9
If paper is jammed inside the multi-purpose tray entrance, gently pull it out in the direction of the arrow.
10
If paper is jammed in between the main unit and the right cover of the main unit, gently pull it out in the direction of the arrow.
11
Gently close the right cover of the main unit until you hear a click.
When the paper jam is cleared, the screen indicating a paper jam disappears, and printing resumes automatically.
If a screen indicating a paper jam at a different location appears, continue following the instructions on the screen to remove the jammed paper.
If a screen indicating a paper jam at a different location appears, continue following the instructions on the screen to remove the jammed paper.
NOTE
If Paper Jams Occur Repeatedly
Check the status of the machine and paper. Paper Jams That Occur Repeatedly