AirPrint Does Not Work
Troubleshoot by checking the items below.
Is the Power of the Machine ON?
If the machine is ON, restart the machine, and try AirPrint again.
Restarting the MachineDoes an Error Message Appear on the Control Panel?
Follow the instructions of the error message on the screen to fix the problem.
A Message AppearsWhen Using a Mac, Is it Correctly Connected to the Machine?
Connect the Mac to the network on the same LAN as the machine.
Setting Up the NetworkWhen connecting via USB, directly connect the Mac to the USB port for computer connection on the back of the machine with a USB cable.
Rear SideHave the Functions Usable with AirPrint Been Restricted?
If the protocol (IPP or Network Link Scan) for use with AirPrint has been disabled to restrict functions, cancel this restriction to enable the use of AirPrint.
Setting the Functions and Security to Be Used with AirPrintIs Bonjour Enabled on Your Apple Device?
Enable Bonjour if it is not enabled. For details, see the manual of your Apple device.