System Requirements
This section describes the system requirements of this software.
Computer
Hardware
IMPORTANT |
This software cannot be installed to an environment that does not meet the minimum system requirements. |
When HTTPS is Used as the Protocol for Communicating with the Remote Monitoring Server
| Recommended System Requirements *2 | Minimum System Requirements |
Settings of this software | CCA Mode | Standard Mode | Common to both modes |
Processor *1 | Core i7 (8th generation or later) | Core i7 (7th generation or later) | Core i3 (7th generation or later) |
No. of logical cores | 6 | 4 | 4 |
Memory (GB) | 16 | 16 | 4 |
Storage (GB) | 20 | 10 | 2 |
No. of devices that can be monitored | 3000 *3 | 1000 | 100 |
*1 | If you are using a virtual environment or concerned about processing speed, it is recommended that an 8th generation or later processor for desktop use and an SSD. |
*2 | This software can be installed to an environment with a number of logical cores or memory capacity that does not meet the recommended system requirements, but a confirmation dialog box will be displayed during the installation process. |
*3 | The CCA Mode was added in version 2.0.2. With this mode, devices monitored using Cloud Connection Agent and devices monitored via polling can be mixed. When mixed, a maximum of 1,000 devices can be monitored via polling. |
For details on each mode, see the following.
When SMTP is Used as the Protocol for Communicating with the Remote Monitoring Server
| Recommended System Requirements | Minimum System Requirements |
Processor *1 | Core i7 (7th generation or later) | Core i3 (7th generation or later) |
No. of logical cores | 6 | 4 |
Memory [GB] | 16 | 4 |
Storage [GB] | 20 | 2 |
No. of devices that can be monitored | 1000 | 100 |
*1 | If you are using a virtual environment or concerned about processing speed, it is recommended that an 8th generation or later processor for desktop use and an SSD. |
Software
Operating System
When newly installing this software
Microsoft Windows Server 2022 (with latest service pack)
Edition: Standard
Microsoft Windows Server 2025 (with latest service pack)
Edition: Standard
Microsoft Windows 11 (Version of feature update program supported by the General Availability Channel)
Edition: Pro/Enterprise
IMPORTANT |
The operating system must be in the following state. The latest Windows Update is applied That the date/time and region are set correctly The sleep mode is disabled |
NOTE |
It is recommended that this software operates on a server operating system, as it needs to be constantly running. |
When Upgrading to This Version from an Older Version
When upgrading to this version from an older version, the following operating systems are also supported.
Microsoft Windows Server 2019 (with latest service pack)
Edition: Standard
IMPORTANT |
When running this software on a Windows server operating system, an environment that meets the system requirements for a new installation of this software is recommended. |
Software Runtime Environment
.NET Framework 4.8 (including version 4.8.1)
Database Software
SQLite
NOTE |
SQLite is included in this software. It is automatically installed when installing this software. |
Operating System Language
English/French/German/Italian/Spanish
Web Browser
The latest versions of the following Web browsers can access this software.
Microsoft Edge *
Google Chrome
Mozilla Firefox
*This software does not support the IE mode of Microsoft Edge.
Display Language of This Software
Japanese/English/French/German/Italian/Spanish
The display language follows the Web browser setting. If a language other than the above is set, English is used.
Virtual Environment
This software supports the following virtual environments.
Microsoft Hyper-V (not including Azure environments)
VMware
NOTE |
If a virtual environment where this software is installed no longer meets the hardware requirements for operating this software because the settings of the virtual environment have been changed, a message indicating so is displayed in this software. |
Network
Internet Connection
Because this software communicates with the Remote Monitoring Server, the computer where this software operates must be connected to the Internet.
Multiple Network Connections
If a device supports multiple network connections, connect the computer where this software is running to the network where the main line of the device is connected. This software does not support operation using the sub line of a device.
Internet Protocols
The computer where this software is installed must enable communication via IPv4.
The device must enable communication via IPv4 or IPv6. (This software can communicate when either or both are enabled.)
Authentication Method of Proxy Server for Connecting to the Internet
If both the following conditions apply in an environment which connects to the Internet via a proxy server, the computer where this software operates must belong to the same domain as the proxy server.
HTTPS is used as the protocol for communicating with the Remote Monitoring Server
Windows domain authentication is used when connecting to the proxy server
If the computer does not belong to the same domain, only Basic authentication can be used for proxy server authentication.
Devices that Communicate with IPv6 Only
The following settings are required if the monitored devices of this software include devices set to communicate with only IPv6 addresses.
Computer where This Software Is Installed
Enable communication via both IPv4 and IPv6.
Set the same FQDN for both the IPv4 address and IPv6 address.
Register the information for both addresses to the name resolution server such as the DNS server.
Device
Set an FQDN for the device.
Register the FQDN of the device to the name resolution server such as the DNS server.
Managed Devices of This Software
For devices that communicate with IPv6 only, specify the FQDN as the host name when performing discovery.