Paper Jams in a Paper Source
Check the paper jam location on the screen, and follow the procedure below to remove the paper.
| Multi-purpose tray Paper Jams in the Multi-Purpose Tray |
 | Paper drawer Paper Jams in the Paper Drawer |
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Confirm before handlingBefore starting the operation to clear paper jams, confirm that the covers and paper drawers of the machine and optional equipment are closed. |
Paper Jams in the Multi-Purpose Tray
If there is paper loaded in the tray, remove it first. If the jammed paper cannot be removed easily, do not forcibly pull it out, but follow the procedure for a different paper jam location indicated by the message.
1
Gently pull out the paper.
2
Load paper.
When the message is still displayed
Paper may be jammed in other locations. Check other locations, and remove jammed paper if any.
Paper Jams in the Paper Drawer
If the jammed paper cannot be removed easily, do not forcibly pull it out, but follow the procedure for a different paper jam location indicated by the message.
1
Pull out the paper drawer until it stops.
2
Gently pull out the paper.
When the optional paper feeder is attached, gently pull out the paper in the same way.
3
Set the paper drawer.
When the message is still displayed
Paper may be jammed in other locations. Check other locations, and remove jammed paper if any.