82JS-00Y

Telephone and Fax Do Not Automatically Switch

Check that the fax receive mode or the other settings are specified correctly.

Is the selected receive mode appropriate for the connected telephone?

Check that the selected receive mode is appropriate for the connected telephone.

When an ordinary telephone is connected,

<Fax>

<Apply>

When an answering machine is connected,

Confirm that the answer message is appropriately recorded on the answering machine and that the answering machine is turned on

<Fax>

If you have subscribed to a Distinctive Ring Pattern Detection (DRPD) service provided by your telephone company,

<Fax>

<DRPD>

Select the ring pattern for faxing.

If the receive mode is <Fax/Tel (Auto Switch)>, is the period for <Ring Start Time> set short?

If the set period is short, a received fax may not be recognized as a fax and the external phone may ring. Set a longer <Ring Start Time>.

<Fax>

Specify a longer period than the set time

<Apply>

Are the sender's line conditions poor?

If the sender's line conditions are poor and the receive start speed is specified too fast, the connection may not switch to faxing. Change the setting in <RX Start Speed>.

<Menu>

Specify a slower receive start speed than the set speed

Is free memory space running low?

If saved received documents remain in memory, print, forward, or delete the saved documents.

Printing a Received Fax Later (Memory Reception)

Deleting/Forwarding Fax Documents Saved in Memory (Memory Reception)

The sending machine may not support sending a fax identification signal (CNG signal)

If a fax is sent from a machine that does not support sending a fax identification signal (CNG signal), the machine does not automatically switch to fax receive mode. See Specifying a Fax Receive Mode for changing the setting of the machine to receive a fax manually.

*A fax identification signal (CNG signal) is the beep-beep-beep sound pattern sent from the sending machine.