Document number: 4F2C-063
Update date: 2022-01-01
Canon - Troubleshooting (FAQ) > When You Cannot Print Properly > Printing Results Are Not Satisfactory > Reverse Side of Paper Is Smudged

Reverse Side of Paper Is Smudged

A possible cause may be that appropriate paper is not used or the fixing unit is dirty. Check the following.

Have you loaded paper that is smaller than the size of the print data?

Check to make sure that the paper size matches the size of the print data.

Have you cleaned the fixing unit?

Clean the fixing unit. Cleaning the Fixing Assembly