Document number: 59WL-01L
Update date: 2021-08-01
Canon - Troubleshooting (FAQ) > Problems with Fax/Telephone > Cannot Send Faxes by Specifying the Destination in the Send History

Cannot Send Faxes by Specifying the Destination in the Send History

History display is not available when no history data exists or the history function is restricted. Check the following.

Did you turn OFF the machine?

Turning the machine OFF causes the stored history data to be deleted.

Did you set <Restrict New Destinations> to <On>?

If you set to <On>, the history data stored before setting to <On> is deleted.

Did you set <Restrict Resending from Log> to <On>?

If you set to <On>, you cannot specify destinations from the history.