Document number: 59WL-021
Update date: 2021-08-01
Canon - Troubleshooting (FAQ) > Problems with Scanning > Cannot Save Scanned Documents to the Computer

Cannot Save Scanned Documents to the Computer

A possible cause may be that the original is not placed properly or there is a problem with the scanner driver. Check the following.

Is the original placed properly?

Place the original properly. Placing Originals

Isn't there a problem with the scanner driver or software?

Reinstall the scanner driver or software.