Document number: 59WL-065
Update date: 2021-08-01
Canon - Troubleshooting (FAQ) > When You Cannot Print Properly > Paper Is Fed Incorrectly > Paper Is Not Fed/Two or More Sheets Are Fed Together

Paper Is Not Fed/Two or More Sheets Are Fed Together

Load paper properly.
Fan the paper stack thoroughly so that paper is not stuck together.
Check whether paper is loaded correctly. Loading Paper
Check whether the number of sheets of paper loaded is appropriate and whether the appropriate paper is used.
Available Paper
Loading Paper
Check whether mixed sizes and types of paper are loaded together.
There are cases where the paper does not load properly depending on its thickness. If this occurs, reverse the paper orientation, or flip the paper over.